The Digital Product Owner will lead the development of loyalty backend services, manage product vision and strategy, oversee the product backlog, collaborate with engineering, engage stakeholders, and define success metrics.
As the Product Owner for our Loyalty and Offers capability, you will:
Lead the development and operation of scalable, resilient backend services that support our loyalty experiences and help us build deeper connections with our customers.
This is a unique opportunity to shape something from the ground up and deliver products that make a real impact.
What will you be doing day-to-day?
- Product Vision & Strategy: Define and communicate the vision for your domain, aligned with the wider product and platform strategy.
- Roadmap & Backlog Ownership: Own and prioritise the product backlog, ensuring the team is focused on delivering value in line with strategic priorities.
- Technical Collaboration: Work closely with the engineering lead and architects to ensure solutions are scalable, secure, and aligned with platform standards.
- Discovery & Problem Solving: Proactively seek out information, clarify ambiguous requirements, and work with stakeholders to shape solutions.
- Sprint Planning & Execution: Lead sprint ceremonies in partnership with your engineering team including planning, stand-ups, reviews, and retrospectives.
- Stakeholder Engagement: Collaborate with internal teams and analysts to formulate technical requirements that support the migration from legacy to modern platforms.
- Performance & Adoption: Define OKRs and success metrics for your products and drive adoption and understanding of your products across consumers.
Skills and Experience
Essential
- Experience in a Product Owner or Product Management role in a technical domain.
- Strong understanding of APIs, microservices, and backend systems with fluency in technical conversations.
- Ability to work in ambiguous environments, proactively seeking out information to translate evolving business needs into clear product requirements.
- Strong communication and collaboration skills with ability to impact and influence stakeholders at all levels.
- Comfortable working independently and taking ownership of cross-team outcomes.
Desirable
- Experience of working in Financial Services or another regulated domain.
- Working knowledge of the credit card industry.
- Experience in credit cards rewards and loyalty programs.
#LI-Hybrid
#LI-TM1
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PermanentTop Skills
APIs
Backend Systems
Microservices
NewDay London, England Office
7 Handyside Street, London, United Kingdom, N1C 4DA
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