Partner with CIB COO to drive strategic business management across Digital & Platform Services. Lead communications, OKR delivery, data-driven analyses, executive messaging, and large-scale events while coordinating stakeholders across HR, Finance, and Internal Comms.
Be part of a high exposure, high impact and fast paced team that engages across multiple teams including HR, Finance, Business Management, Internal Communications and the lead components within Digital Platform Services. You will be expected to operate horizontally across the D&PS organization, bringing insights across all lines-of-business, elevating the content and bringing the context to our senior leaders. This is a highly visible role and it offers a unique ability to work closely with a wide variety of stakeholders leading the operational, technology, digital and data transformation of the bank. A learning mindset is essential.
As a Digital & Platform Services Business Manager in Business Management team within CIB Digital & Platform Services (D&PS) you will be a key strategic partner for the Commercial & Investment Bank (CIB) COO. You will need to be a self-starter who is able to articulate your thoughts clearly and who will have excellent attention to detail. Possessing an analytical, strategic mindset, the candidate will enjoy a focus on continuous improvement. Collaborative by your nature, you will think big, be highly innovative and will have the confidence and skills to create new processes and simplify existing ones through new solutions.
Job Responsibilities
- Operate as a horizontal function, leveraging the organization, to drive top priorities and key areas of focus on behalf of the co-leads of D&PS
- Work with Strategy and Comms to communicate the D&PS story by delivering large scale strategic business management support in key events and initiatives such as Firmwide Investor Day, Operating Committee, Offsites Business Reviews and Board meetings
- Enable the delivery of Outcomes and Key Results (OKRs) by partnering across the organization in elevating the outcomes for senior management on key strategic initiatives
- Drive and support the engagement and communications strategy in partnership with internal communications and HR partners
- Lead ad-hoc data driven analyses to enable decision making on key areas of focus
- Contextualize key messages and execute on the communications strategy to message accomplishments, key initiatives and story of D&PS
- Support and execute on bi-annual Global Townhalls, bi-monthly meetings with all Managing Directors and all Managing and Executive Directions
Required qualifications, capabilities, and skills
- Experience in multi-disciplinary teams, with an end-to-end view of systems and processes with a strong attention to detail
- Demonstrates a passion for outcome focused planning and data driven decision making
- Strong interpersonal and communications skills with the ability to build relationships across levels and teams in a global environment
- Experience in creating and presenting executive messaging and communications (MDs, OC level -2) with intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
- Ability to work with business heads and leads to understand key metrics relevant to their objectives / strategy.
- Experience executing on multiple tasks/ projects with various stakeholders, ability to prioritize
- Display interest in the data, AI, financial and technology industry, maintaining a pulse on the industry, competitors, trends, and news
Preferred qualifications, capabilities , and skills
- Experience in delivering strategic messages in a simple, coherent way for senior leadership and broader audience consumption
- Experience of creating analytics dashboards or reports, ideally in support of an OKR framework (or equivalent)
- Previous Strategy / Consulting roles
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
Similar Jobs
Artificial Intelligence • Cloud • Mobile • Security • Software
Own end-to-end talent acquisition across EMEA for GTM and engineering roles. Manage intake, sourcing, market mapping, candidate engagement, screening, offers, and handoffs across multiple countries. Advise hiring managers, challenge unrealistic briefs, attract senior talent for a low-recognition brand, and use AI tools and modern recruiting systems. Coordinate with HR Operations and onboarding teams on multi-country employment and EOR requirements.
Top Skills:
Ai ToolsApplicant Tracking Systems (Ats)AshbyEmployer Of Record (Eor)
.png)
Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Support European insurance brokers through software implementation, optimization, consulting, training, workshops, requirements gathering, configuration, and process reviews. Configure Applied’s broker management systems using accounting knowledge, explain process changes, maintain product expertise, and contribute to implementation methodology improvements. The role requires strong client service, project management, teamwork, attention to detail, and travel of up to 25% across Europe.
Top Skills:
Applied Broker Management SystemsBusiness Support Software
.png){kind=logo}
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Supports technical management of themed attraction scenic and prop systems, including budgets, schedules, specifications, vendor coordination, design reviews, testing, installation, commissioning, and acceptance. Provides engineering calculations, drafting, research, and technical assistance for set, scenic, and prop scopes. Reviews vendor designs, calculations, test plans, and results while supporting bidding, fabrication, shipping, and startup activities. Also follows environmental, health, and safety responsibilities.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
