Greene King Logo

Greene King

Digital Business Analyst (Web & Bookings)

Posted 2 Hours Ago
Be an Early Applicant
Hybrid
Burton-on-Trent, Staffordshire, England
Entry level
Hybrid
Burton-on-Trent, Staffordshire, England
Entry level
Lead business analysis for digital projects and continuous improvement initiatives. Gather and validate stakeholder requirements, document current and future business and system processes, and define non-functional requirements. Collaborate with product teams, IT stakeholders, and third-party vendors to design and deliver digital solutions involving web, apps, integrations, APIs, and customer data platforms. Facilitate workshops, manage ambiguity, and support multiple initiatives through delivery using Agile and hybrid approaches.
The summary above was generated by AI
Company Description

Digital Business Analyst 
(15 month FTC)

Hybrid - Burton upon Trent

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.   

Job Description

As a Digital Business Analyst, you will play a key role in shaping Greene King’s digital future by analysing business needs and translating them into innovative solutions. You’ll work closely with stakeholders to design processes and deliver digital products that enhance the pub experience. 

Qualifications

As Digital Business Analyst, you will… 

  • Lead business analysis activities for digital projects and continuous improvement initiatives, being involved initiatives from start to end. 

  • Gather and validate requirements from a wide range of stakeholders using best-practice techniques. 

  • Own and document the requirements, business and system processes accurately, including ‘as is’ and ‘to be’ states, including non-functional requirements. 

  • Collaborate with product teams and third-party vendors to design and deliver world-class solutions. 

  • Build strong relationships across IT and the wider business to ensure successful delivery. 

What you’ll bring… 

  • Proven experience in business analysis within a fast-paced digital environment. 

  • Appreciation and acceptance of needing to work with ambiguity at times 

  • Able to work both independently and collaboratively 

  • Ability to work on more than one initiative at a time 

  • Strong understanding of web, app, integrations, APIs, and customer data platforms. 

  • Familiarity with Agile methodologies and hybrid delivery approaches. 

  • Excellent communication and stakeholder management skills, with the ability to lead and shape workshops. 

  • Relevant qualifications or working towards BCS Business Analysis certifications. 

Additional Information

Additional information 

We’re all about rewarding our team’s hard work, that’s why… 

You’ll receive a competitive salary, pension contribution as well as: 

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.  

  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. 

  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter! 

  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. 

  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! 

  • Wagestream – access your wage before payday for when life happens. 

  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… 

Similar Jobs

24 Minutes Ago
Remote or Hybrid
United Kingdom
Entry level
Entry level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Monitor and analyze security alerts, handle incidents across Windows, Mac, and Linux, perform malware analysis, and remotely remediate malicious activity. The role also develops detection and response processes, communicates findings and recommendations to customers, contributes to security procedures, and supports thought leadership through public content and speaking engagements.
Top Skills: .NetAi TechnologiesCC#Crowdstrike PlatformLinuxmacOSPerlPowershellPythonRuby On RailsUnixVbWindows
An Hour Ago
Easy Apply
Hybrid
London, Greater London, England, GBR
Easy Apply
Entry level
Entry level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Leads global transactional finance operations across accounts receivable, accounts payable, and payroll. Oversees three teams, establishes KPIs, strengthens financial controls, manages close processes, and drives automation and process improvements. The role partners with commercial, finance, people, and IT teams to improve billing, collections, purchasing, payroll governance, accuracy, and operational efficiency while developing a high-performing transactional finance organization.
Top Skills: Erp SystemsOcrWorkday Finance
An Hour Ago
Easy Apply
Remote or Hybrid
City of London, City and County of the City of London, England, GBR
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
Guide customers through their Zero Trust journey as the primary post-sales contact. Provide technical guidance, product insights, adoption strategies, and best practices for integrating and operationalizing Zscaler solutions. Manage complex escalations, coordinate internal and external resolutions, identify adoption risks, and develop mitigation plans. Build stakeholder relationships, align customer objectives with business outcomes, and contribute playbooks and best-practice materials to strengthen the Customer Success organization.
Top Skills: Ai/MlAWSCasbData Loss Prevention (Dlp)GCPAzureMplsSaseSd-WanSecure Web Gateway (Swg)VpnZscaler Zero Trust Exchange

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account