Digital Analyst

Digital Analyst

We’re thrilled to offer an exciting opportunity for a Digital Analyst to join our Digital Analytics team at Harrods. In this role, you will be responsible for interpreting and analysing our digital data, while supporting our testing and optimization initiatives.

About The Role
 

As the Digital Analyst, you will contribute to several impactful projects aimed at enhancing our data and analytics capabilities at Harrods. This role will act as a central source of insight for digital stakeholders, including teams in Digital Marketing, Trade, Design, and Content.

Your responsibilities will include:

• Conducting analysis to uncover opportunities and recommending tests based on data, trends, benchmarks, and competitor research
• Collaborating with internal and external Analytics and Research teams to deliver coordinated insights that are inspiring, actionable, and results-driven
• Staying up to date with key digital trends and industry developments
• Supporting the communication of digital analytics findings to the wider business, including senior management

About You
 

The ideal candidate will have experience in marketing, optimization, or eCommerce, and a keen interest in expanding their digital analytics expertise. Experience conducting Quality Assurance tests and working with online measurement platforms and data is essential.

Additionally, you’ll bring:

• Knowledge of digital marketing channels (SEO, Paid Search, Google Shopping, Affiliates) and concepts (attribution)
• Prior experience using A/B Testing tools
• Strong ability to manage conflicting priorities
• Excellent written and verbal communication skills
• A strong aptitude for processing complex data sets and analysis
• Strong commercial awareness and attention to detail

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information:

Time Type:

Permanent

Department:

Customer Insight (Nick Clews)