Doximity Logo

Doximity

Dialer Enterprise Client Success Manager

Sorry, this job was removed at 08:02 p.m. (GMT) on Tuesday, Mar 04, 2025
Easy Apply
Remote
2 Locations
Easy Apply
Remote
2 Locations

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

Client Success Managers are dedicated to helping our clients achieve success and advising on best practices for defining, implementing, and realizing client needs and goals. You will become an expert in the Doximity product suite and will partner with internal teams to promote client retention. It will take a strong communicator to be successful in this role.

How you’ll make an impact:

As a Dialer Enterprise Client Success Manager, you’ll ensure a seamless client experience by guiding healthcare IT teams and end-users through the successful launch and adoption of our Dialer Enterprise tool. Your role is key to maintaining client satisfaction and driving agreement renewals.

  • Lead clients through a successful implementation, from onboarding to product configuration and support.
  • Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch.
  • Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding.
  • Develop and maintain project timelines for both clients and internal teams.
  • Provide training, user documentation, and educational resources in partnership with Marketing.
  • Serve as the internal client advocate, ensuring deadlines and requirements are met.
  • Build strong relationships with key stakeholders to drive product adoption.
  • Track engagement metrics and demonstrate ROI to clients through strategic positioning.
  • Coordinate with Support, Product, and Marketing teams to address client needs and resolve issues proactively.
  • Partner with Relationship Management to facilitate seamless contract renewals.

What we’re looking for:

  • 2+ years of client-facing experience.
  • Strong communication, customer service, and presentation skills.
  • Excellent attention to detail and analytical thinking.
  • Quick learner with problem-solving skills and the ability to work independently.
  • Comfortable in a fast-paced, evolving environment.
  • Process improvement mindset.
  • Experience managing technical implementations, such as SSO integration.


Compensation

The US total compensation range for this full-time position is inclusive of salary + equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.


More on /Benefits/Perks 

Doximity is proud to offer industry-leading benefits to our full time employees. Some of our offerings include: 

  • Medical, dental, vision offerings for you and your family
  • 401k with matching program
  • Employee stock purchase plan
  • Family planning support, Childcare FSA, and parental leave
  • Life, AD&D, and Disability
  • Generous time off, holidays and paid company trips
  • Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

____________________________________________

EEOC Statement

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Similar Jobs at Doximity

2 Days Ago
Easy Apply
Remote
2 Locations
Easy Apply
Senior level
Senior level
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
The Regional Vice President, Pharma at Doximity will develop and sell strategic digital marketing solutions. The role involves consulting with clients, making data-informed decisions, building relationships, leading proposals, and collaborating with teams to achieve sales metrics.
7 Days Ago
Easy Apply
Remote
2 Locations
Easy Apply
Senior level
Senior level
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As the Regional Vice President of Medical Affairs at Doximity, you will lead sales efforts, align marketing strategies with medical affairs objectives, and collaborate to exceed performance metrics. Responsibilities include building relationships with medical professionals and utilizing data for informed decision-making.
Top Skills: Google Workspace
9 Days Ago
Easy Apply
Remote
2 Locations
Easy Apply
Internship
Internship
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As an MBA intern at Doximity, you'll work alongside the business development team to evaluate product and market opportunities, conduct competitive intelligence, identify efficiency enhancements, and engage in partnership discussions.

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account