By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Desktop Motor Engineering LeadJob Location: - UK Wide
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for a Desktop Motor Engineering Lead within the UK
Join Sedgwick as a Desktop Motor Engineering Lead and play a pivotal role in leading a high-performing team within our motor engineering function. This is an exciting opportunity for an experienced motor engineering professional who is passionate about people leadership, technical excellence, and delivering outstanding customer outcomes. You'll have the opportunity to influence operational performance, mentor and develop colleagues, and help shape the future direction of our engineering services.
As Desktop Motor Engineering Lead, you will oversee a team of skilled Desktop Motor Engineers, ensuring claims are assessed efficiently, accurately, and in line with client requirements, industry standards, and service level agreements. Working in a fast-paced and collaborative environment, you will provide technical expertise on complex vehicle damage assessments, repair methodologies, and total loss decisions, while acting as a key escalation point for both technical and operational matters.
This role offers a rewarding blend of leadership and hands-on technical involvement. You will drive performance through coaching, quality assurance, and continuous improvement initiatives, helping to develop your team while maintaining the highest standards of service delivery. By analysing trends, identifying opportunities for improvement, and fostering a culture of accountability and customer excellence, you will play a vital role in ensuring Sedgwick continues to provide market-leading solutions to its clients and customers.
If you are an experienced motor engineering professional with strong leadership skills and a passion for developing people, improving processes, and delivering exceptional results, we would love to hear from you.
The skills you will have when you apply:
· Motor Engineering Expertise - Significant experience within motor engineering, vehicle damage assessment, or claims engineering.
· Technical Knowledge - Strong understanding of vehicle repair methodologies, modern vehicle construction, total loss processes, and vehicle valuations.
· Negotiation Skills - Experience negotiating repair costs, repair methodologies, and total loss settlements.
· People Leadership - Previous leadership, supervisory, or team management experience within a technical or operational environment.
· Coaching & Development - Demonstrable ability to coach, mentor, and develop colleagues to achieve their full potential.
· Stakeholder Management - Strong communication and relationship-building skills, with the ability to engage effectively with clients, customers, and internal teams.
· Problem Solving - Excellent analytical, decision-making, and solution-focused capabilities.
· Performance Delivery - Proven experience working within service level agreements and achieving operational performance targets.
· Customer Focus - A strong commitment to delivering exceptional customer and client outcomes.
· ATA Accreditation - ATA Accreditation, or currently working towards achieving accreditation.
· Estimating Systems Experience - Experience using Audatex or similar vehicle estimating platforms.
· Vehicle Repair Knowledge - Comprehensive understanding of vehicle construction, repair techniques, and industry best practices.
· Insurance Knowledge - Sound understanding of insurance principles and claims handling processes.
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Wellbeing and digital GP apps
- Group Income Protection
Other benefits
- Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
- Discounts on various products and services
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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