Jobs at Sedgwick

Lead international business development across Middle Eastern markets by acquiring multinational clients, expanding strategic relationships, and delivering revenue growth. Build consultative sales opportunities across insurance, corporate, and broker segments; present to senior executives; manage RFPs; and negotiate complex contracts. Drive cross-selling and upselling across claims management, loss adjusting, TPA, specialty, and brand protection services while strengthening Sedgwick’s international market presence.

Leads international business development across the UK, Iberia, and Latin America by acquiring multinational clients, expanding strategic relationships, and delivering revenue growth. Develops consultative sales opportunities across insurance, corporate, and broker markets; presents to C-suite stakeholders; manages RFPs; and negotiates complex contracts. The role also supports upselling, cross-selling, brand reputation, and growth across claims management and related services.

Manage and support Building Consultants handling subsidence claims, provide technical guidance on complex cases, mentor and upskill colleagues, oversee quality and reserving accuracy, resolve complaints, conduct audits, and engage with clients to deliver excellent service and meet revenue targets.

Leads a remote and hybrid 24/7 Incident Response Team delivering Home Emergency and FNOL insurance claims services. Oversees service delivery, KPIs, SLAs, quality, customer experience, workforce planning, complaints, surge response, compliance, and client relationships. Develops operational leaders through coaching and succession planning, uses management information to improve efficiency, supports change and system initiatives, and provides leadership during major incidents and high-demand periods.

Lead a team of Claims Technicians within the subsidence division, overseeing performance, workloads, service levels, training, morale, absence management, appraisals, and daily enquiries. The role focuses on delivering excellent customer and client service, resolving issues decisively, and adapting to changing operational demands. It offers hybrid office and remote working and suits an experienced operations manager or senior claims technician progressing into management.

Lead a team of subsidence claims consultants, ensuring claims progress efficiently, accurately, and with strong customer and client service. Responsibilities include managing performance, capacity, training, absence, appraisals, morale, technical enquiries, file quality, and service levels. The role requires insurance or claims experience, people leadership, coaching ability, and preferably subsidence knowledge or a Cert CILA qualification. The position offers hybrid working, professional development, and support toward formal loss-adjusting qualifications.

Coordinates complex property claims from initial contact through resolution, serving as the main contact for policyholders. Supports adjusters, manages supplier and contractor performance, coordinates repair and restoration work, monitors claim progress, resolves issues, and maintains accurate stakeholder communications. The role requires strong organization, customer service, communication, and claims coordination skills while managing multiple claims and projects.

Design structural repair solutions for buildings damaged by fire, flooding, and subsidence. Responsibilities include designing and specifying sub-structure schemes, producing CAD drawings, obtaining permissions, supporting sustainable and net-zero repair approaches, monitoring site work, engaging senior stakeholders, and training colleagues. The role primarily supports listed and historic buildings and requires strong communication, organization, technical judgment, and customer service skills.

Manage a portfolio of domestic and commercial subsidence claims from first contact to conclusion, make technical decisions after training/licensing, produce client reports, maintain reserves, liaise with suppliers, and deliver high-quality customer service while working hybrid across the UK.

Conduct motor, employers' liability and public liability claims investigations across the UK. Gather and preserve evidence, obtain witness statements (CPR-compliant), interview parties, identify fraud indicators, produce detailed investigation reports, and manage cases from instruction to conclusion within service levels.