Teams at Sedgwick

Manage and support Building Consultants handling subsidence claims, provide technical guidance on complex cases, mentor and upskill colleagues, oversee quality and reserving accuracy, resolve complaints, conduct audits, and engage with clients to deliver excellent service and meet revenue targets.

Manage and optimise a UK-wide contractor network: drive contractor performance, cost control, quality, compliance and customer satisfaction. Use performance dashboards, conduct in-person and virtual reviews, manage contractor selection, nurture client partnerships, and support strategic service expansion. Collaborate with senior stakeholders and cover operational areas as needed.

Conduct motor, employers' liability and public liability claims investigations across the UK. Gather and preserve evidence, obtain witness statements (CPR-compliant), interview parties, identify fraud indicators, produce detailed investigation reports, and manage cases from instruction to conclusion within service levels.