Teams at Sedgwick

Front-of-house receptionist handling visitor welcome and bookings, phone calls, meeting-room management, post and courier processing, invoicing and stationery control, basic broadband/network fault reporting, health & safety recordkeeping, and administrative support across teams while working alongside another receptionist.

Lead audit and quality reviews for liability claims, identify trends and knowledge gaps, provide feedback, coaching and training, act as technical contact for complex cases, manage quality for key clients and retain a small caseload to maintain hands-on claims experience.

Conduct motor, employers' liability and public liability claims investigations across the UK. Gather and preserve evidence, obtain witness statements (CPR-compliant), interview parties, identify fraud indicators, produce detailed investigation reports, and manage cases from instruction to conclusion within service levels.