Delivery Manager - Billing & Collections

Delivery Manager - Billing & Collections
Location: Remote (EMEA, LATAM, NORAM)
Role Summary
Lansweeper is transforming its global Quote-to-Cash and subscription management landscape. The Delivery Manager - Billing & Collections leads all Invoice-to-Cash (I2C) transformation initiatives, owning billing architecture, tax automation, integrations, and the systems that support invoicing, payment flows, collections, and revenue handoff.
This role does not own BAU operations. It focuses on change, system improvements, automation, compliance logic, and cross-functional delivery across all subsidiaries and billing models.
Key Responsibilities
1. Leadership & Delivery Ownership

• Lead, coach, and develop a team of analysts, system administrators, and developers.
• Own prioritization, sprint planning, and delivery of all I2C system and automation enhancements.
• Drive delivery excellence across billing logic, payment processing, collections automation, tax calculation automation, and financial compliance projects.

2. Systems Ownership & Architecture

• Own the I2C systems landscape, coordinating with the NetSuite Lead and Integrations Specialist to ensure:
  
  • Stable, scalable integrations (Salesforce → Fonoa->ZAB →Avalara-> NetSuite → Banks /Adyen→ Finance).
  • Reliable operation of billing scripts, bundles, tax engines (Avalara), and payment gateways (Adyen, Cleverbridge).
• Architect cross-system logic related to tax calculation, jurisdiction mapping, VAT rules, and multi-country billing requirements.

3. Collections & Cash Management (Transformation Focus)

• Deliver automation for dunning, payment retries, cash application, refunds, and credit workflows.
• Implement tools and logic that reduce DSO and improve cash performance.

4. Tax Calculation Automation & VAT Returns (Systems Focus)

• Own tax calculation architecture across Zones, countries, and billing flows.
• Deliver improvements in VAT/GST logic, cross-border rules (reverse charge, exemptions), and tax engine updates.
• Lead technical enablement for compliant VAT return processes, ensuring systems produce accurate data for Finance and external advisors.
• Partner with Finance to ensure tax outputs, audit trails, and reporting meet regulatory expectations across all jurisdictions.

5. Revenue Handoff & Financial Compliance

• Ensure clean GL mapping, revenue element creation, and multi-book accuracy.
• Support Finance and FP&A with automated revenue workflows, usage reconciliation, and IFRS-aligned processes.
• Maintain SOX-aligned documentation and change control.

6. Customer Experience & Enablement

• Improve the financial customer journey: renewals, invoice delivery, billing updates, refunds, and credit processes.
• Support Digital, Assisted, and Enterprise sales motions by ensuring clean and consistent billing data.
• Drive adoption of self-service billing and tax-compliant invoicing capabilities.

What Success Looks Like

• Stable integrations and automated billing/tax workflows with rapid issue resolution.
• Delivery of strategic initiatives such as:
  
  • Dunning automation
  • Auto-charge / auto-renew
  • Tax calculation automation & VAT workflows
  • Payment gateway consolidation
  • IFRS-aligned revenue automation
  • Flexible billing for enterprise deals
• A high-performing, proactive I2C delivery team.
• Strong partnership with Finance, RevOps, Legal, Engineering, and Business Applications.

Requirements
Must-Have

• 5-10 years' experience in Billing, Collections, Finance Ops, Tax Technology, or Q2C delivery in a SaaS/recurring revenue environment.
• Strong understanding of NetSuite, billing systems (ZoneBilling/Zuora/Chargebee/Maxio), tax engines (Avalara or similar), and payment gateways.
• Excellent communication skills and demonstrated leadership in cross-functional delivery.

Nice-to-Have

• Multi-book (IFRS/GAAP) experience.
• Experience delivering automation and integrations using Workato, Celigo, APIs, or similar tools.
• Multi-entity / multi-currency and cross-border tax exposure.
• Exposure to Salesforce, revenue recognition, and digital sales flows.

Why Lansweeper

• High-visibility leadership role during a major global transformation.
• Direct influence on billing, tax automation, subscription management, and revenue scalability.
• Opportunity to shape the systems powering Lansweeper's growth to €500M ARR.
• Close partnership with Finance, Sales, Product, Engineering, Data, and Business Applications.

Our Offer:

• Competitive salary aligned with experience and SaaS industry benchmarks.

• Comprehensive benefits package (insurance, pension, allowances, and bonus scheme).

• Opportunities for career growth and learning - with exposure to product, engineering, and strategic Q2C transformation.

• Flexibility in working hours and remote/hybrid work across EMEA.

• Company‑wide events, team meetups, and global engagement initiatives.

Company Info:
Lansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights-spanning hardware, software, cloud, IoT, and OT.
With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.
We help our customers:

• Tame hybrid infrastructures

• Manage compliance risks

• Reduce complexity by delivering timely, accurate visibility and seamless integration into their ecosystems
  From universal asset discovery to AI‑powered intelligence, Lansweeper delivers clarity and confidence to organizations worldwide.

Our culture is built on four values:

• One Team - united across boundaries

• We Care - customers and people at the center

• We Grow - learning, sharing, improving

• We Deliver - focusing on what truly matters

Call to Action:
Ready to shape the future of Lansweeper's FinOps and automation backbone?
Apply now or share this role with someone in your network.