Leads data management and transformation initiatives across Markets Operations, focusing on reference data, data quality, KYC controls, governance, analytics, and trade lifecycle processes. Partners with business, technology, and control stakeholders to deliver roadmaps, dashboards, remediation solutions, operating models, and risk controls. Oversees program governance, requirements, data flows, milestones, documentation, dependencies, and issue escalation.
If you are a strong collaborator with program management experience and expertise in Operations/Middle Office, data management, and the trade lifecycle—paired with strong analytical and presentation skills—this role is for you.
As a Data Management Vice President within Corporate & Investment Bank (CIB) Markets Operations Platform Transformation (MOPT), you will lead a data-driven analytics and transformation agenda that unlocks value for stakeholders through the timely delivery of high-quality, compliant data and control solutions. You will drive the strategic design and execution of reference data and data quality improvements across the program that implements KYC control across Markets systems, enabling automation of the operating model and advancing the program’s strategic reference data vision.
You will partner closely with the Reference Data Product organization, Chief Data Office (CDO), Client Account Services (CAS) Change & Strategy, MOPT, Business, Transition Management, WKO, WKO Product and CIB Technology to deliver cross-functional initiatives aligned to business priorities. You will apply strong domain and technical expertise to solve problems, deliver effective metrics and dashboards, and ensure adherence to controls, policies, and procedures.
Job responsibilities
- Build and maintain strong partnerships with business, technology, and control stakeholders to document and address upstream/downstream data quality impacts and deliver strategic outcomes.
- Lead execution of multiple initiatives across Markets Operations, delivering the strategic reference data roadmap (e.g., Strategic Party, Account, Instrument, and SSI reference data).
- Design and implement the control operating model, including Can I Transact (CIT) control efficiency, to improve data quality, operational efficiency, and reduce operational risk.
- Assess analytics accuracy, identify data quality issues, perform root-cause analysis, and deliver sustainable remediation solutions.
- Translate data insights into clear recommendations that inform business strategy, mitigate risks, and optimize outcomes.
- Run program governance routines (daily/weekly forums), providing timely, high-quality updates and driving issue resolution with teams.
- Maintain disciplined delivery management across workstreams: milestones, dependencies, documentation, and escalation of challenges/risks.
- Manage program documentation and data element governance in accordance with Data Risk Management Standards.
Partner with stakeholders to perform impact analysis, define requirements and data flows, and ensure risks/issues are tracked and escalated through appropriate governance channels.
Required qualifications, capabilities, and skills
- Bachelor’s degree with experience delivering technical and/or operational change initiatives.
- Strong knowledge of party and account reference data and onboarding processes (e.g., SPN, CAID, RAID, KYC, client setup/onboarding).
- Technical understanding working with multiple technology/product teams.
- Middle Office experience and strong understanding of Markets platforms and trade lifecycle processes.
- Proven ability to analyze complex data, draw accurate conclusions, and identify improvement opportunities with strong problem-solving skills.
- Excellent communication and presentation skills; able to deliver fact-based recommendations clearly and concisely.
- Strong organizational and time-management skills; able to manage multiple priorities and deliver under pressure.
- Advanced data skills (Excel and data analysis); experience developing management-ready reporting and presentations.
- Strong relationship management skills with the ability to build partnerships and influence across functions.
- Experience in product/program management and Agile delivery practices.
- Comfortable operating in a dynamic environment with shifting priorities; proactive, collaborative, and “can-do” mindset.
Preferred qualifications, capabilities, and skills
- MBA or Master’s degree
- Certification in Data Technology, or other project management application
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
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