Nationwide Building Society Logo

Nationwide Building Society

Data Intelligence Analyst (Fraud)

Posted 2 Days Ago
In-Office or Remote
Hiring Remotely in United Kingdom
Entry level
In-Office or Remote
Hiring Remotely in United Kingdom
Entry level
Analyze fraud and scam data to identify trends, patterns, risks, and potential issues. Develop, test, deploy, and improve fraud reporting and provide actionable insights to prevent financial loss. Collaborate with analytics teams, business stakeholders, and regulators on reporting requirements and ad hoc analyses. Communicate technical findings clearly to non-technical audiences while maintaining accuracy and attention to detail.
The summary above was generated by AI

 

We’re looking for a high-performing individual to join our Fraud Analytics function to support Nationwide in the prevention and detection of fraud and scams across our portfolio.

 

This role will provide you with the opportunity to work across all areas of the analytics team as well as with stakeholders across the business to design, develop and implement meaningful analyses and reporting. 

 

You will play a key role in the redevelopment and transformation of our current suite of reports and provide actionable insight to the business with regards to the prevention of fraud. 

 

You’ll have the ability to collaborate with others to ensure we’re working together effectively. This role will provide the opportunity to work within our Economic Crime department and with the wider business. For us, it is not just about having the right experience, you need to have an open mind, be able to work collaboratively and be driven to learn and succeed.

 

We are happy to consider flexible working approaches to help you perform at your best.

 

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

 

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. 

 

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

 

What you’ll be doing

 

You will use your technical and analytical skills to support the wider analytics team, and business, by creating and delivering insightful, actionable fraud analyses to help mitigate significant financial loss and monitor performance. You will also be involved in ad hoc requests for information and analyses from regulators and the wider business. You will be involved in all stages of the reporting process, from requirements gathering, development, testing and through to deployment \ delivery.
 

 

About you

 

As a minimum requirement you’ll need:

 

  • Practical experience of using at least one coding or data-querying language, for example SQL, SAS or Python. This could have been gained through employment, education, an apprenticeship, placement or personal project
  • Experience using, or a good understanding of, data visualisation tools such as Power BI or Tableau, and an understanding of how to present data clearly
  • Strong analytical skills and an ability to work with data to identify trends, patterns and potential issues
  • Excellent attention to detail and a focus on producing accurate, high-quality work
  • Good written and verbal communication skills, including the ability to explain data and technical concepts clearly to a non-technical audience

 

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

 

  • Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

  • Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

  • Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

  • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

 

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

 

The extras you’ll get

 

There are all sorts of employee benefits available at Nationwide, including:

 

  • 25 days holiday, pro rata

  • Private medical insurance

  • A highly competitive pension to help you build a strong foundation for retirement

  • Access to an annual performance-related bonus

  • Training and development to help you progress your career

  • A great selection of additional benefits through our salary sacrifice scheme

  • Life assurance to provide peace of mind for you and your loved ones in the event of your death

  • Wellhub – access to a range of free and paid options for health and wellness

  • Up to 2 days of paid volunteering a year

  

 

Banking – but fairer, more rewarding, and for the good of society

 

We forge our own path at Nationwide.

 

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

 

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

 

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

 

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

 

 

What to do next

 

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

 

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

 

If you want to find out more about using AI in our recruitment process, please read more here.

 

 

Disability Confident 

 

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. 

 

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. 

 

 

Apply safely with Nationwide

 

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

 

Please note that should you be successful in securing this role, the job title on our internal systems will be FC Intelligence Analyst.

Nationwide Building Society London, England Office

London, United Kingdom, 0

Similar Jobs

3 Hours Ago
Remote or Hybrid
United Kingdom
Entry level
Entry level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Provides empathetic support to customers affected by fraud, identity theft, and data breaches. Conducts incident interviews, reviews and documents case information, assesses needs, coordinates with customers, clients, specialists, creditors, and agencies, explains remediation options, manages expectations, and escalates cases requiring specialist assistance. The role requires fluent Dutch and English, strong organization, accurate recordkeeping, customer service skills, and proficiency with Microsoft Office and case management systems.
Top Skills: Case Management SystemsCustomer Relationship Management PlatformsExcelMS OfficeOutlookWord
3 Hours Ago
Remote or Hybrid
United Kingdom
Entry level
Entry level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Supports customers affected by fraud, identity theft, and data breaches by conducting interviews, assessing incidents, documenting case information, coordinating remediation, communicating with stakeholders, and escalating cases when specialist assistance is needed. The role provides empathetic guidance, manages expectations, prepares correspondence for third parties, and maintains accurate records while working a weekday night shift. Fluency in Dutch and English, customer service experience, strong organization, and Microsoft Office proficiency are required.
Top Skills: Case Management SystemsCustomer Relationship Management (Crm) PlatformsExcelMS OfficeOutlookWord
5 Hours Ago
Remote or Hybrid
UK
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Leads customer expansion and retention across EMEA by managing Account and Renewal Managers, owning NRR and ARR growth, improving renewals, identifying expansion opportunities, and maintaining forecasting and pipeline rigor. The role develops high-performing teams, drives value-led selling and product bundling, applies MEDDPICC, Clari, Salesforce, and AI-enabled sales tools, and collaborates with Customer Success, Product, and Marketing.
Top Skills: ChatgptClariGong EngageGpt AgentsLinkedin Sales NavigatorMeddpiccNotebookOutreachSaaSSalesforce

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account