The Role
As a Customer Support Specialist at Kroo, you will be the first point of contact for customers, providing high levels of customer service via various channels. You will handle customer complaints, identify opportunities for improvement, support vulnerable customers, and work closely with the product team. Additionally, you will mentor new joiners and contribute to the overall customer experience.
Summary Generated by Built In
The Company
What We Do
Kroo is a bank with a conscience. A bank built to change banking. For good. Forever. That’s built for today’s culture. And fit for today’s climate. A bank for good. Where people, planet, and profit can peacefully coexist. Apply today for a feature-packed online current account
