Kroo Bank
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As a Site Reliability Engineer, you will enhance system reliability and performance by implementing monitoring tools, developing documentation, conducting reliability tests, and managing incident responses. You will work closely with engineering teams to advocate for reliability and support the deployment and maintenance of core services, all while collaborating on disaster recovery and major releases.
As the Head of Customer Operations, you will lead the customer operations team, drive strategic improvements, establish high service standards, analyze performance data, and ensure a seamless customer journey while fostering a culture of continuous improvement and collaboration across various departments.
The Senior Financial Crime Manager leads multiple teams within the Financial Crime Operations department, ensuring compliance with AML regulations, managing transaction monitoring, and providing strategic oversight. Responsibilities include guiding AML investigations, enhancing financial crime processes, and collaborating with internal departments to maintain effective detection systems.
The Credit & Reporting Analyst at Kroo will conduct credit analysis, monitor portfolio performance, prepare credit risk reports, and collaborate with diverse teams to improve lending decisions. This role focuses on understanding customer acquisition channels and enhancing credit review processes to support lending strategy and profitability.
As a Quality Assurance Analyst, you will ensure the excellence of financial crime processes by creating QA scorecards, conducting quality checks, performing root cause analysis, and providing feedback and training to analysts. You will support the integrity of the Assurance Framework and improve internal processes.
As a Credit Risk Specialist at Kroo, you will be responsible for managing the bank's credit risk, developing risk management strategies, and implementing credit policies and procedures. You will collaborate with various teams to mitigate credit risk and support the bank's growth objectives.