The Vulnerable Customer Support Specialist interacts with customers in financial services who require additional support, analyzes trends, and recommends process improvements.

The Quality Assurance Analyst will ensure the quality of financial crime processes by creating QA scorecards, conducting quality checks, providing feedback, and supporting training for analysts. They will analyze processes for improvement and communicate findings to stakeholders.

The Credit Risk Analyst will develop credit decisioning rules, manage dynamic pricing models, oversee affordability assessments, and monitor performance. The role requires data-driven insights for policy development and clear communication across teams.

The Head of Data at Kroo Bank will lead data strategy, oversee analytics, engineering functions, and implement AI to enhance customer experience and operational efficiency.