Marks and Spencer Logo

Marks and Spencer

Customer Assistant - Operations - Stratford City

Posted 5 Hours Ago
Be an Early Applicant
In-Office or Remote
2 Locations
Entry level
In-Office or Remote
2 Locations
Entry level
Work as a back-of-house Customer Assistant supporting stock, deliveries and store availability. Role is physical and fast-paced, requiring use of digital tools, teamwork, flexibility across shifts, and safe operation of mechanical equipment to keep the shop floor stocked and tidy.
The summary above was generated by AI

Work Pattern:

Sunday: 14:00-20:00
Monday: 15:00-21:00
Tuesday: 15:00-21:00
Friday: 15:00-21:00
Saturday: 15:00-21:00
Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy. 

  • Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
  • Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
  • Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
  • Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

About Us
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working. 
About the Team
Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out. 

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
HQ

Marks and Spencer London, England Office

Waterside House, 35 North Wharf Rd, London, United Kingdom, W2 1NW

Similar Jobs

MS Companies Logo
MS Companies

Customer Assistant - Operations - Stratford City

5 Hours Ago
In-Office or Remote
2 Locations
Entry level
Entry level
HR Tech • Information Technology • Professional Services • Manufacturing
Back-of-house retail role focused on stock, deliveries, and store operations. Maintain availability, process deliveries, use digital tools to track stock, support colleagues across the store, and perform physical, fast-paced tasks with flexibility across shifts.
Senior level
Financial Services
Lead a team of controls professionals to translate AI behavior into actionable controls, prototype scalable AI/automation controls, run red-team exercises, steward AI control standards, and engage senior stakeholders to prioritize and deploy AI-enabled control solutions across Asset & Wealth Management.
Top Skills: ExcelMicrosoft PowerpointMicrosoft VisioMicrosoft WordPythonUipath
Senior level
Financial Services
Lead AI controls enablement by translating AI risks into practical controls, partnering with Controls, Business, and Technology to design scalable solutions, perform risk reviews, implement controls, and advise senior stakeholders to ensure compliant AI adoption.
Top Skills: Aws (Cloud)Large Language Models (Llms)Llm ToolsLow-Code PlatformsExcelMicrosoft PowerpointMicrosoft VisioMicrosoft WordNvidia Generative AiPegaPythonUipath

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account