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Legend

CRM Lifecycle Specialist - 12-Month-FTC

Posted Yesterday
Be an Early Applicant
Remote
Hiring Remotely in United Kingdom
Mid level
Remote
Hiring Remotely in United Kingdom
Mid level
Design and execute lifecycle CRM programs: build automated customer journeys, personalise communications using data, run experiments to boost engagement and commercial metrics across Casino and Sportsbook products, collaborating with Product, Marketing and Compliance.
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About Legend

At Legend, we're building next-level player experiences. With 20+ years of proven success we’re the world's leading Sports and Gaming marketing company.

Our people are our edge. 600+ sharp, ambitious Legends across 22+ countries who move fast, learn quickly and win together. Here growth isn’t a perk, it’s the standard. You’ll stretch, level-up and carve out a career as bold as the products we build. We celebrate wins and create experiences that people talk about for years - for our players & for each other. If you’re ready to shape the future of player experience and enjoy the ride while you do it, this is where you’ll thrive.


The Role:

    Legend is hiring a CRM Lifecycle Specialist, reporting directly to our General Manager, Marketing. This is a 12-month fixed-term contract opportunity. 

    We're looking for someone who lives and breathes lifecycle marketing and CRM. Building automated customer journeys, experimenting with new ideas, and using data to create personalised experiences that genuinely improve customer engagement and commercial performance.

    You'll work across our igaming [Casino & Sportsbook] products, partnering closely with Product, Marketing and Compliance teams to deliver CRM experiences that bring users back to our membership products, increase engagement and maximise clickouts.

    In this role, we value diverse perspectives and encourage you to apply even if you don't meet every qualification listed.

The Interview Process:

    1st: Initial Chat with Talent Partner (30 minutes via Teams)

    2nd: Interview with our General Manager (Marketing) and CRM Lead (60 minutes via Teams)

    3rd: Take-home case study. 

    4th: Final interview with senior stakeholders (60 minutes via Teams)

Why Legend

  • Super smart colleagues to work alongside and learn from.
  • Engaging development opportunities at all levels.
  • Tailored flexibility for your work-life balance.
  • Annual discretionary bonus to reward your efforts.
  • Paid annual leave PLUS a well-deserved break to recharge your batteries during the festive season! Our offices are closed between Christmas and New Year's, allowing you to enjoy downtime without dipping into your annual allowance.
  • Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead!

Unlock your full potential by joining the Legend team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country specific benefits please reach out to your talent partner.


Legend is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team- which includes individuals with different backgrounds, abilities, identities and experiences. If you require any reasonable adjustments throughout your application process, please speak to your Talent Partner or contact the team on [email protected], and we'll do all we can to support you. 

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