Administer HubSpot CRM operations, including user access, permissions, data quality, deduplication, imports, exports, documentation, and troubleshooting integrations. The role supports business teams with routine CRM tasks, monitors product updates, promotes compliant system usage, and maintains reliable data and connectivity as the company scales.
We're hiring a part-time CRM Admin to take day-to-day ownership of HubSpot administration at Zinc. You'll be the go-to person for user access, permissions, and data quality — keeping our CRM clean, secure, and running smoothly as the business scales. You'll work closely with the Operations team to document best practice and support teams across the business with routine data tasks and troubleshooting.
As this is a part-time role we're expecting this person to work 10am-3pm Monday-Friday, but we're open to discussions around this.
As this is a part-time role we're expecting this person to work 10am-3pm Monday-Friday, but we're open to discussions around this.
Key Responsibilities 🗝️
Administering HubSpot – Act as the day-to-day administrator for HubSpot CRM, managing user administration, permissions, teams and access controls.
Guarding data quality – Monitor, audit, and improve data quality through regular reviews, deduplication, and compliance controls.
Staying ahead of the game – Keep on top of CRM product updates, identifying any that may have a business use case here at Zinc.
Documenting for consistency – Document administrative processes and promote consistent, compliant system usage across the business, especially for admins.
Supporting data tasks – Assist with data imports, exports, and other routine data tasks.
Troubleshooting connections – Help troubleshoot data flow and connectivity issues between HubSpot and connected systems.
Skills, Knowledge and Expertise 🚀
HubSpot Administration – Hands-on experience administering a CRM platform (HubSpot preferred), including user permissions, teams, and access controls.
Data Quality & Deduplication – Confident auditing, cleaning, and deduplicating CRM data at scale, with an eye for compliance.
Process Documentation – Able to write clear, easy-to-follow documentation that keeps admin processes consistent across a growing team.
Systems Troubleshooting – Comfortable diagnosing data flow and connectivity issues between HubSpot and other connected systems.
Attention to Detail – Meticulous approach to data and process, spotting inconsistencies before they become problems.
Clear Communicator – Explains technical CRM concepts simply, and works well with non-technical teams.
What we offer 🍉
- 24 days holiday + Bank Holidays + your birthday off 🎉
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company retreat abroad ✈️
- 30 days to Work from anywhere 🌍
- Enhanced Maternity, Paternity, and Adoption Leave (13 weeks full pay, 17 weeks half pay, then SMP for maternity, 1 month full pay for paternity/adoption) 🐣
- Statutory pension with NEST (3% employer, 5% employee)
- Unlimited access to Spill Therapy
- Company socials, quarterly team socials Free Monday lunches
- Nursery workplace benefit scheme (Yellownest)
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries 🥳
About
Who are Zinc? ⚡️We believe in better background checking: making them easy, instant and delightful - for candidates and HR teams across the world 🌎. Founded in 2017, we've grown year-on-year, reaching the Times Top 100 fastest growing businesses, the Deloitte EMEA fast 500 and winning the 2026 HSBC x WIRED Award in the Trailblazers Category.But we're not all work, our founders Luke and Charlotte are hot on being a culture first business. By this, we don't just mean an active calendar of company and team events (although these are great! 🍻 🥂🍕🎯) - our culture is defined by respect, fostering support for new ideas, promoting flexible work environments and operating with autonomy and low ego. 🔥💥❤️It's not just us who think they've done a stellar job - we've won awards for being a Top Place To Work in 2025 and 2026 from Tembo and SeedLegals 💚What are our values? 🧩🧩🧩Our values are: Pragmatism, Integrity, Empathy, Collaboration, Empowerment and Speed. We call them the PIECES that make Zinc (see what we did there 😂).How do we work? 🧑🏽💻👩🏼💻👨🏿💻We operate on a hybrid working model, with everyone coming to our Shoreditch Offices on Mondays and Thursdays, and working from home on the others. We believe this is a great balance between having space for deep work and in-person collaboration ⚡️⚡️⚡️
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