Manage customer ledgers, collect and allocate payments, release orders, handle disputed invoices and liaise with legal on irrecoverable debt. Provide daily admin support, respond to calls/emails, produce weekly Excel overdue reports, use Procure Wizard, and build relationships with customers and internal teams.
Company Description
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job DescriptionAs a Credit Controller you will be dealing with incoming calls and emails, releasing orders for delivery, daily contact with customers and field-based personnel, collection of payment to enable orders to be released, allocating cash correctly and in a timely fashion.
12 Month FTC
QualificationsYour role as a Credit Controller...
- Controlling your own ledger and ensuring overdue debt is escalated quickly to avoid unnecessary risk and potential write offs
- Collection and allocation of payments
- Releasing orders within scheduled timeframes and to deadline
- Dealing with disputed invoices as well as liaising with the legal team on irrecoverable debt
- Day to day administration support e.g. copy invoices, statements, customer accounts etc
- Dealing with telephone and email queries quickly and efficiently
- Building excellent relationships with customers as well as peers in other departments
- Use of online platforms such as Procure Wizard
- Putting together weekly Excel reports to send to the Sales Development Managers on overdue debts
- Supporting colleagues to help cover tasks periodically.
What you’ll bring…
- Good credit management experience desirable.
- Ability to work well under pressure & in a changing environment.
- Able to meet deadlines and performance targets as set out by the SLT.
- Excellent attention to detail.
- Excellent communication and customer service skills.
- A strong team player with excellent planning and organisation skills.
- Proactive and methodical.
- Good excel skills and familiar with windows applications
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Similar Jobs
Insurance • Agriculture
The Credit Controller will manage overdue accounts, report on aged debts, collaborate with finance and other departments, and handle queries.
Top Skills:
Excel
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
Manage structured onboarding programs for customers in various phases, conduct frequent meetings, and operate in cross-functional environments to ensure client success and milestone tracking.
Top Skills:
Customer SuccessSaaSSales Engineering
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The role involves managing corporate communications strategies, developing PR campaigns, coaching spokespeople, and handling crisis communications while collaborating across teams.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
