Creative Coordinator – Premium and Luxury

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London, Greater London, England
1-3 Years Experience
Retail
The Role

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our mission- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

  • Think without limits - Think fast, think fearlessly, and take the team with you
  • Own it and back yourself - Own the basics, own your role and own the results
  • Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

Physical retail is changing. Frasers Group must adapt and change with the trends to make sure we survive in tough retailing conditions. Our Physical retail stores are our window to the world’s consumers: The Project Coordinator supports the Project Supervisor with leading the drive for change in our retail estate, from overall store design to customer experiences- it is a role that encompasses all facets of the business: culminating in the delivery of an elevated retail experience that our customers now expect from Frasers Group. Responsibilities will look to drive the brand forward with new and existing estate within the Group. You will support and drive the direction, development, coordination, implementation, execution, control and completion of specific projects, ensuring consistency with corporate strategy, commitments and goals.

  • Assist and deliver the design output of Refit Creative Projects
    From the fabric of the building to the store, to the final look and feel. Working with our project teams and external agencies to produce a final product that wows our consumers. From a 5000 SQFT local store to a 60,000 SQFT Flagship, each store should bring something new to the consumer in that location.
  • Assist with the coordination of the design & programme process for New stores & Refit Projects
    Assist with the delivery of briefing documents and ensure comprehensive accountable reviews are sent to the correct corresponding teams for action. Understand our strategy and business and coordinate directly with our Project Teams, Designers and Main Contractors to deliver a refreshed customer experience.
  • Progress updates for current Projects
    A point of contact for all assigned refit stores and ensuring communication is shared with the correct parties efficiently. Tracking all outstanding works and sharing back updates to the Store Planning Superviser or Lead
  • Deliver Individual Programme Related Documents
    Using the current library of templates to build and deliver the documentation needed during each individual store refit programme. This includes adapting the templates upon review due to adaption.
  • Assist with Programme Co-Ordination
    Attend site visits with the store planning coordinator to log, standardise and publish all feedback and outstanding works to all key stakeholders. Including the follow up of tracked accountabilities within each team.
  • Project Review Process
    Support the Store Planning Superviser/Lead with the delivery of store project reviews and or brand deliverables. Grouping together all functional feedback and information to share back to the business of the in-store changes and returns on investment tying in short, mid and long-term commercials future-proofing stores.
  • Execution of Development Projects
    Ensuring the delivery of retail development projects within the Group are actioned, keeping 1 eye on what has been executed within the new estate, to execute within a refit environment.
  • Understanding and delivering of Retail Operations
    Building strong relationships with key business retail partners. To learn and understand the businesses key commercial strategies at retail to ensure fundamentals are met while elevating the store through refit.

Qualifications

  • Technically literate.
  • Excellent MS proficentcy
  • Experience using In-Design
  • Experience using AutoCad
  • Experience in reviewing/ understanding Revitt Models (Desirable)

Additional Information

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.

*subject to terms and conditions

Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

The Company
HQ: London
14,279 Employees
On-site Workplace
Year Founded: 1982

What We Do

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.

We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.

We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.

We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.

We’re not sitting back – there’s no room for hesitation.

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