Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
About the Role
We are seeking a dynamic, experienced, and self-motivated Project Manager to lead complex customer implementations—particularly those involving Contingent Workforce Management programs. The ideal candidate will have worked previously in a Managed Service Provider (MSP) organisation and worked with Vendor Management Systems (VMS) such as SAP Fieldglass, Beeline, Workday VNDLY, or similar VMS.
This is a high-impact role that combines client-facing delivery with internal coordination across multiple stakeholders. You will guide our most strategic customers through seamless implementation journeys, ensuring best-in-class outcomes for their extended workforce programs, including compliance, visibility, and efficiency in supplier management and contingent labor operations.
What You’ll Do
- Join the pre-sales team in the final stages of a deal to ensure a seamless handoff and develop a rollout plan tailored to the customer’s contingent workforce needs.
- Lead the implementation of Papaya Global’s solutions for clients managing contingent labor, coordinating with MSP stakeholders and working in the VMS platforms and ensuring compliant and scalable processes.
- Develop and manage detailed project plans, timelines, resource allocations, and stakeholder communications.
- Coordinate cross-functional teams (internal and external) to deliver complex projects within scope, time, and budget.
- Serve as the primary point of contact for customers throughout the implementation lifecycle—especially for contingent workforce programs requiring integration with third-party systems.
- Lead weekly implementation meetings, manage deliverables, and create executive-ready reports and documentation.
- Partner closely with internal teams—including Product, Customer Success, Legal, and Compliance—to align customer requirements with Papaya’s offerings.
- Ensure projects are delivered in accordance with contractual obligations, agreed timelines, and global compliance requirements related to contingent labor (e.g., classification, labor laws).
- Monitor program/project performance using industry-standard tools and methodologies; escalate risks when needed.
- Participate in internal initiatives to continuously improve implementation methodologies, especially for MSP/VMS workflows and partner integrations.
Why Join Papaya Global?
This is more than a project management role—it’s an opportunity to help global organizations unlock the power of their contingent workforce. You’ll help clients drive efficiency, reduce risk, and improve visibility through cutting-edge technology and global delivery models.
Be a part of something transformative. Let’s change the way companies manage their global workforces—together.
Requirements- 5+ years of experience in a Project Management or Sr. Project Management role.
- Proven experience leading large, multi-faceted customer implementations in the contingent workforce industry.
- Demonstrated knowledge of MSP delivery models and VMS tools (e.g., Fieldglass, Beeline, VNDLY, Magnit, etc.)
- Ability to manage multiple projects and clients simultaneously, with a keen focus on compliance, customer satisfaction, and workforce program success.
- Excellent internal and external communication skills, with the ability to lead stakeholders across a range of functions and geographies.
- Strong problem-solving skills and ability to foresee challenges, mitigate risks, and keep complex programs on track.
- High initiative with a drive to improve internal processes and the client experience through innovation, lessons learned initiatives and feedback.
- Internationally recognized Project Management certification (PMP, PRINCE2, Agile, etc.).
- Experience implementing or integrating with HCM or workforce platforms alongside a VMS.
- Familiarity with compliance and regulatory frameworks for contingent labor across multiple geographies.
- Background in strategic workforce planning, vendor strategy, or workforce analytics.
Papaya Global London, England Office
145 City Rd, London, United Kingdom, EC1V 1AW
