Jobs at Papaya Global

Lead and execute revenue operations strategy to improve sales productivity and revenue growth. Build analytics, forecasting, territory and quota planning, scalable processes, automation, system integrations, and dashboards. Manage vendor relationships, ensure data integrity and compliance, and hire and mentor a high-performing RevOps team while aligning sales, marketing, and customer success.

Lead end-to-end customer services including onboarding, implementation, and strategic account delivery. Define CX strategy, KPIs, and data-driven frameworks; build scalable processes; manage ~50 Project and Implementation Managers; improve retention and revenue-related KPIs; partner with Account Management and senior leadership; and leverage AI and automation to boost service quality and operational efficiency.

Manage and grow strategic client accounts by building relationships, identifying upsell/cross-sell opportunities, resolving escalations, supporting RFPs, conducting business reviews, monitoring account health, and using AI tools and playbooks to improve account planning and operational efficiency.

Drive new business with mid-market and enterprise international clients, manage full sales cycles, deliver tailored demos and proposals, leverage AI-powered sales tools, consultatively sell Papaya's global payroll and workforce management platform, and collaborate cross-functionally to ensure smooth handovers and product-market fit.

The Senior Account Executive will generate new business, manage sales cycles, and collaborate with teams to provide solutions in global payroll and HR operations.

Manage and grow strategic client relationships, identify upsell/cross-sell opportunities, resolve escalations, support RFPs, deliver business reviews, monitor account health and KPIs, and use AI tools and playbooks to optimize account planning and operational efficiency.

Manage and grow strategic client relationships, drive upsell/cross-sell revenue, resolve escalations, support RFPs, conduct business reviews, monitor account health, and use AI tools to improve account planning and operational efficiency.

Lead Papaya’s global Client Success and Account Management organization to own retention, renewals, and expansion. Build and scale multi-regional teams, set KPIs, drive cross-functional alignment with Sales/Product/Operations, and use AI-driven analytics to improve forecasting, customer health scoring, and expansion strategies across enterprise customers.

Lead commercial and employment legal matters: draft, review, and negotiate contracts; act as EU site legal manager; advise on global employment law and litigation; coordinate with internal teams and partners; and leverage AI tools to streamline legal workflows while maintaining accuracy and confidentiality.

Lead end-to-end onboarding and implementation projects for global payroll, EOR, and workforce solutions. Serve as primary client contact, run discovery, manage timelines, guide configuration, data migration, testing, payroll validation, go-live, and post-launch stabilization. Coordinate cross-functionally, support integrations, mitigate risks, leverage AI tools, and improve implementation playbooks and processes to ensure compliant, on-time deliveries and strong client satisfaction.

Lead technical onboarding for HRIS/payroll/ERP integrations: map and transform customer data, configure and test integrations, troubleshoot data issues, guide customers on self-service tools, and apply AI-driven automations to improve workflows and validation.