Training Content Writer - Apprenticeship

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page .
Job description
Join Akeneo's Education team and help build scalable learning experiences for customers and partners to master our product experience management (PXM) platform.
Responsibilities:

• Support the Education team in building learning solutions for customers, partners, and community members of Akeneo.
• Improve the design and writing of our content by applying UX writing methodology and leveraging feedback from peers (global redesign of our onboarding paths and overall catalog maintenance projects).
• Support redesign and rebranding efforts to deliver unified content experiences on internal and external content.
• Design and write communication material and coordinate marketing actions (emailing, content tagging, communication materials) to improve customer and partner engagement.
• Engage with the learner population to gather feedback to support continuous improvement of training content.
• Maintain knowledge of new learning approaches, technology, and tools through continuous research to ensure our solutions deliver innovation.

What we look for

• You have a Bachelor's or Master's degree in a relevant field (Business, Marketing, Education, Information Technology)
• You have excellent written and verbal communication skills in English.
• You have a first experience in writing, designing, and creating content for Marketing or Education purposes
• You have an eye for visual design and familiarity with media development tools (image, audio, video)
• You are comfortable using AI solutions like Gemini or ChatGPT in your daily work.
• You have high attention to detail and can complete tasks with accuracy and precision.
• You are curious, innovative, and eager to learn.

You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!
Interview process

1. 15-minutes screening call with a member of our Talent Acquisition team
2. 30-45 minutes interview with your future manager.
3. 60 minutes case study
4. Sign your offer!

Life at Akeneo
Work Environment
- Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 34 days of annual leave and RTTs. Option to Work from Anywhere for up to 30 days per year.
- Home Office & Commuter Benefits: Enjoy a €500 budget to enhance your home office. 50% discount on the public transportation pass of your choice or a €45/month Sustainable Transportation Allowance to support eco-friendly commuting.
- Meal vouchers: Get your 50% employer-funded Swile card and benefit from €9,5 worth of meal vouchers per working day.
Inclusivity
- Generous Parental Leave: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. A gradual return to work program is also available.
- Daycare: Providing access to a network of high-quality crèches, ensuring your little ones are cared for with a guaranteed number of cribs available.
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.
Growth & Development
- Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
- Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program.
Wellbeing
- Health & Insurance: Receive comprehensive private medical insurance for you and eligible dependents designed to cover between 91% and 94% of your health expenses, with various options to suit your needs.
- Financial Security: Protect your loved ones with life insurance covering up to 5 years of your salary, and safeguard your own financial stability with comprehensive income protection.
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.
For more information about benefits, don't hesitate to contact our Talent Acquisition team.