Manage content delivery schedules, risks, workflows, quality assurance, and publication across a product portfolio. Coordinate research, data, commercial, content, production teams, and contributors to meet deadlines and editorial standards. Support junior team members through training and workload oversight, maintain process documentation, handle administrative tasks, and identify improvements to streamline content operations and support business transformation initiatives.
Managing and supporting a team responsible for delivering fulfilment of annually recurring revenue for Centellic's Market Intelligence products as per budget. Ensuring timely and efficient delivery of high-quality content to audiences across various platforms. Tracking and reporting on progress of key deliverables for content creators and coordinators against schedule, identifying, mitigating and communicating risks. Proposing and implementing process improvements for quality assurance and workflow optimisation, assisting in facilitating change initiatives within the team.
Key Responsibilities
- Anticipate, mitigate and report risks to delivery.
- Oversee schedules for a product portfolio to ensure timely delivery of content for publication, adhering to editorial standards and deadlines.
- Assist in training and managing any junior team members by overseeing their workloads and assessing training needs.
- Collaborate with research, data, commercial and content teams to ensure adherence to agreed project plans and timelines, identifying and mitigating procedural issues.
- Liaise with contributors to ensure copy is received in a timely fashion, setting deadlines, sending reminders of due dates and chasing late copy.
- Work closely with content and production teams to ensure copy is edited, amended and finalised in time for publication.
- Utilise content management systems to coordinate and publish content.
- Organise and manage workload to meet tight deadlines.
- Deal with phone and email enquiries.
- Reporting, filing, diary management and other key administrative tasks.
- Update and maintain process and workflow documents.
- Implement and maintain quality assurance processes to ensure accuracy, consistency and adherence to operating principles across all editions.
- Identify opportunities to streamline content delivery processes, improve efficiency and drive continuous advancement within the team, proposing solutions and supporting team through implementation of changes.
- Provides input to business transformation projects when require, supporting and contributing to their successful implementation.
Skills Knowledge and Expertise
- Deadline driven.
- Excellent time management and organisational skills.
- Attention to detail.
- Excellent communication and relationship management skills.
- Experience training and mentoring junior team members.
- Proven track record of mitigating and communicating risks.
- Expertise in content delivery processes and systems.
- Project management skills.
- Ability to work under pressure.
About Centellic
Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
Why Centellic?
At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.
Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
- Eye care
- Employee Assistance Programme
- A day off for your birthday
After 3 months employment:
- Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
- Life assurance
After probation:
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
After 1 year service:
- Private healthcare
Additional Perks:
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
About
Please visit our website for more information.
Law Business Research London, England Office
330 High Holborn, London, England, United Kingdom, WC1V 7QT
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