Content Editor

Please note this role is a fixed term role until July 2027

What's in it for me?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

· 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

· Competitive holiday allowance with the option to buy more

· Discretionary bonus schemes linked to your performance and ours 

· Strong pension and life assurance to help plan for the future

· Tailored induction and training to support your development from day one

· Exclusive perks and savings through our M&S Choices portal

· Market-leading family policies, including parental, adoption and neonatal leave

· 24/7 wellbeing support, including virtual GP access and mental health services

· One paid volunteer day a year to support a cause that matters to you

What you'll do

• You'll be responsible for writing onsite copy for our UK and IE sites, including inspiring long form content, buying guides and short form copy for use across the site including landing pages, email and press releases for digital PR. Showcasing and direct customers to M&S product based on the commercial and campaign priorities of the business.
• To ensure that all content produced has SEO considered
• To keep in contact and build relationships with the wider teams and stay up to date with upcoming campaigns, products, design themes and business priorities, and to use this information to help inform content planning
• Ensure that all rich content creates seamless customer journeys and is mindful of all other creative content the M&S customer might consume
• Responsible for the end-to-end production of inspirational long form content from idea generation to launching online
• To use analytics reports to help judge the performance of content and inform future content proposals

What you'll do

• Digital editorial experience and ability to write and produce engaging content with a commercial focus both long and short form
• Copy writing skills across editorial and commercial content with a digital focus and consideration of SEO
• Knowledge of trends and developments in product areas
• Ability to work to deadlines and manage multiple projects and to react quickly to changing priorities
• A sound knowledge of SEO and the relationship of this to content
• Commercial understanding and working to buying and marketing critical paths
• Experience of working across multiple teams and business areas to achieve the overall business strategy
• Ability to develop relationships with appropriate areas and stakeholders
• Ability to work with reactionary trading changes, resulting in prioritising workload
• Knowledge of competitors and what gold standard content looks like
• Confident in analysing and reporting information and use analytics tools such as Adobe and Contentsquare
• Experience in using Content Management and image systems, namely Contentful and Photoshop

Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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