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Financial Conduct Authority

Consumer Investments Market Insights Lead

Posted 5 Days Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Mid level
In-Office
London, Greater London, England, GBR
Mid level
The role involves managing complex harm assessments and projects, coaching team members, building stakeholder relationships, and shaping team strategy to improve market outcomes in consumer investments.
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Job title: Consumer Investments Market Insights Lead
Division: Supervision, Policy and Competition
Department: Consumer Investments

  • Salary: National (Edinburgh and Leeds) ranging from £60,700 to £70,700 and London £66,000 to £77,600 per annum (Salary offered will be based on skills and experience).

  • This role is graded as: Lead Associate, Regulatory

  • Your recruitment contact is Shafika via [email protected]  Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team 

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. 

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Consumer Investments (CI) directorate, the CI Market Analysis and Policy (MAP) department leads policy, strategy, and risk identification across the consumer investments market through four specialist teams focused on market insights, market analysis, advice policy, and distribution policy. In the Market Insights Team, you will help shape the strategic vision for CI and influence key regulatory developments across the sector through leading and overseeing research into harms (harm assessments), horizon scanning, and regulatory priority reporting.

Role responsibilities

  • Manage the delivery of complex harm assessments and high‑profile projects, ensuring robust, evidence‑based outcomes that directly inform decision‑making and improve market outcomes

  • Oversee and support the team to deliver priority projects in the work programme on time and to required standards, creating clarity, momentum and quality while helping team members grow their skills and confidence

  • Work closely with the Manager and Lead Associate to shape team strategy and priorities, acting as a trusted escalation point and line manager to provide clear leadership, support performance, and build a resilient team

  • Build and deepen internal and external stakeholder relationships, collaborating effectively to extend the team’s impact and ensure our work effects real‑world change

Skills required

Minimum:        

  • Prior experience of working in analytical or research-based roles

  • Prior experience of delivering and overseeing delivery of complex projects

  • Demonstratable experience of supporting, developing and coaching colleagues through line management and/or project leadership 

Essential:

  • Ability to identify problems and implement pragmatic, action-based solutions

  • Effective communication skills, with the ability to explain complex issues clearly, succinctly and sensitively to different audiences verbally and in writing

  • Good judgment, with the ability to analyse complex information to draw reasoned and logical inferences, and to reach robust and practical conclusions/ recommendations

  • Ability to work collaboratively, consistently identifying and maintaining relationships with stakeholders and colleagues

  • Strategic and pragmatic thinker, able to consider the broader context to make connections

Benefits

  • 25 days annual leave plus bank holidays

  • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

  • Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

  • 35 hours of paid volunteering annually

  • Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) 

  • A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
 

Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes  we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

  • Advert Close Date: 22nd April 2026

  • CV Review/Shortlist:  24th April 2026

  • First Interview: w/c 12th May 2026

  • Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

HQ

Financial Conduct Authority London, England Office

12 Endeavour Square, London, United Kingdom, E20 1JN

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