Consulting Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT Consulting is the consulting arm of American Express Global Business Travel. Consulting brings the talent, tools and management consulting skills needed to lead our client’s T&E spend and improve their return on investment. Consulting focuses on business and operational strategy, strategic sourcing and program optimization to help our clients manage their travel spend. Our specialized expertise includes: Policy, Change Management & Compliance, Travel Program Management, Business Intelligence, Travel Category Management (Air, Car and Hotel) and Cost Management.
The Consulting team consists of Consultants from a wide variety of backgrounds such as Air/Hotel/Ground industries, travel, management consulting, IT consulting and general management.
The primary area of focus for the position will be related to the Air practice line which spans corporate air program strategy design and execution.
What You'll Do:
The Air Consultant - Will support global air consulting project workstreams across multiple clients and lead smaller regional engagements. The ideal candidate is a self-starter with consulting, project management and industry experience. The Air Consultant will be driving the following:
Engagement Execution:

• Complete multi-workstream engagements, prioritize client requests and work objectives using appropriate project management methodologies and tools such as project plans and issue logs.
• Creates deliverables within established engagement scope, quality standards and time frames

Problem Solving & Analysis:

• Develops hypotheses and identifies data to evaluate based on client needs.
• Develops options/alternatives and creates insightful recommendations in context of total engagement.
• Understanding of airline pricing/inventory management
• Familiarity with data visualisation tools and reporting (i.e. Tableau)

Communication:

• Exceptional interpersonal skills, listening ability and written presentation skills.
• Ability to deal with ambiguity and present/discuss work results in a compelling manner.
• Distills complex subject matter into key messages for team members and clients
   

Relationship Management:

• Understands client organization and dynamics.
• Builds strong working relationships with all key partners.
• Uses American Express Global Business Travel and available industry tools and solutions to develop best-in-class results and standard processes
   

What We're Looking For

• Prove experience & understanding of the airline industry
• Ability to accommodate client travel up to 20%
• Bachelor's degree or equivalent experience required, PMI certification a plus
• Relevant experience within Air travel, such as with an airline, procurement, strategic sourcing etc.
• Strong analytical skills; ability to evaluate alternatives and recommend solutions
• Strong communication skills; the ability to build a story and deliver that in a presentation.
• Ability to interact effectively with people at all levels within a team or client organization

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!