We’re seeking a Conference & Events Assistants to join our Client Support Team. This is a casual contract role with the flexibility to choose your shifts.
Please note: Candidates must currently reside in the UK and be able to work in the UK without sponsorship.
What You’ll Do:
As a Conference & Events Assistant, you will play a key role in delivering outstanding hospitality services, ensuring clients and participants receive genuine anticipatory service. You will interact with clients to enhance their experience and work closely with the Culinary, Production, and Technology teams to exceed expectations. Your role will encompass food and beverage service, facilities room setup, and overall event support.
At all times, you will be expected to be attentive to our clients’ needs and create a welcoming, professional environment. We need someone with excellent communication and interpersonal skills, along with a proactive and collaborative mindset. Our employees uphold our Core Values daily: Genuine, Relentless, Integrity, and Teamwork.
Key Responsibilities:
- Report to department leaders, ensuring smooth coordination across all event services.
- Provide world-class hospitality service in line with brand standards.
- Set up, maintain, and break down food and beverage stations, ensuring quality presentation and replenishment.
- Facilitate room setup and breakdown, ensuring event spaces are prepared according to client specifications.
- Accommodate special client needs and handle last-minute requests professionally.
- Develop strong relationships with clients and provide accurate information regarding culinary options and venue features.
- Read, understand, and execute Program Execution Orders.
- Follow checklists and Standard Operating Procedures for event setup and service.
- Assist with facility maintenance and cleanliness, keeping work areas organized, sanitized, and well-stocked.
- Ensure compliance with food handling and hygiene standards.
- Perform general cleaning duties, including table wiping, dishwashing, silverware polishing, and roll-up preparation.
- Maintain a professional appearance and cultivate positive working relationships within the team.
- Perform additional duties as assigned to support the overall event experience.
What We Look For:
- 1 year of hospitality experience is a plus.
- Basic knowledge of food and beverage service.
- Strong communication and interpersonal skills.
- Good organisational skills with the ability to multitask.
- Motivated team player with a proactive approach to supporting colleagues.
- Food Hygiene or Food Handling Certificate preferred.
- Flexibility to work long hours as required by event schedules.
- Physical capability to lift up to 25 pounds, reach overhead, and stand or walk for extended periods.
If you thrive in a fast-paced, service-driven environment and have a passion for delivering exceptional experiences, we’d love to hear from you!
Who We Are:
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.
Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
