Community Manager

The Opportunity:

We’re looking for a Community Manager to join the Founders Forum Events team and play a key role in growing and engaging our community. This permanent role is for a mid-level individual who is eager to develop their skills in tech, events, and community management.

As a Community Manager, you will work closely with our community and events teams to engage with our network of tech entrepreneurs, founders, CEOs, and investors. Your day-to-day tasks will include researching new guests for the events you manage and curating guest lists, handling event communications such as invitations, managing our database and CRM (Salesforce), managing the community inbox, and overseeing community operations like guest registration. You’ll also be responsible for curating event marketing materials and reporting on guest data.

The Role:

• Research and onboard new members to the Founders Forum Community, curating VIP guest lists for our premium community events 
• Define new community events based on data analysis and audience insights
• Analyse segments of the Founders Forum database using Salesforce and PowerBI to identify growth opportunities, leveraging tools like Pitchbook, Dealroom, Sales Navigator, and other sources
• Identify and pursue new routes to reach key prospects and VIPs 
• Compile lists of potential FF invitees and speakers from external networks and internal teams
• Build and manage event registration sites, coordinate invitations, registrations, and handle event enquiries via Salesforce and Pardot
• Maintain and update CRM data, ensuring it is accurate and comprehensive
• Create community-facing event materials (e.g., FAQs, guest books, event app content, name badges, seating plans)
• Stay informed on tech, business, and political news to flag new invites and community members
• Act as a community ambassador at FF events, liaising with our VIP community in-person to optimise their event experiences 
• Contribute to ideas around new events, engagement opportunities, and ways to add value for the global Founders Forum network

Requirements:

• Minimum 3 years’ experience in a community, events, or other relevant role
• Experience working in events, either as part of a previous role or in a dedicated events role
• Experience preparing and presenting research, reports, and data-driven insights 
• Aptitude for data analysis and a natural curiosity 
• Highly proficient with MS Excel and Google Workspace
• Excellent written and verbal communication skills with meticulous attention to detail
• CRM experience required – Salesforce experience an asset 
• Event Registration platform experience (especially Swoogo) an asset 

This is the role for you if…

• You have a passion for technology and its broader context, including current affairs, politics, innovation, and entrepreneurship
• You’re skilled at using gen AI tools, MS Excel, and other tools to optimise processes and outcomes
• You are a highly motivated self-starter with the ability to prioritise, meet tight deadlines, and adapt to last-minute changes
• You can work independently and take ownership of projects by inferring information and taking initiative 
• You’re a team player who is happy to assist colleagues with tasks as required

Benefits:

• 25 days annual leave, additional leave between Christmas and New Years Day, and option to work remotely anywhere in the world for 3 weeks/year (1 week over Easter and 2 weeks in summer)
• Join an ambitious and passionate team with quarterly team activities, weekly lunches, office drinks, snacks and team trips
• Access to the Founders Forum Group network of businesses and wider tech ecosystem
• Mental health, wellbeing, and learning and development stipends
• Private healthcare package
• Pension contribution

About Founders Forum Group:

Founders Forum Group is a global community and group of businesses supporting entrepreneurs at every stage of their journeys. Its forums unite the world’s most influential founders, investors, corporate and government leaders to tackle era-defining questions in iconic locations across the globe. 

Fuelled by the connections and ideas forged at the group’s flagship events, FF Group businesses support the needs of today’s founders via connections (Events), services (Founders Keepers, Founders Law, Founders Makers, Miroma Founders Network, Founders HR, Founders Comms, Founders Health INDI, 01 Founders, Founders Pledge, Grip, Global Talent Visa, Founders File, Founders Health), insights & advocacy (Tech Nation Research & Insights), growth programmes (Future Fifty, Upscale, Climate, Libra, Creo), access to capital (Founders Factory, firstminute capital), plus the newly launched Longevity Show. In 2021, the group sold its innovation strategy consulting firm, Founders Intelligence, to global consultancy Accenture.

Since 2019, Founders Forum Group has partnered with Informa Tech to celebrate the strength and diversity of UK tech through London Tech Week.

In 2023, FFG acquired Tech Nation, the UK’s leading growth platform for tech scaleups. Founders Forum Group continues the previously government-funded programmes centred around early-stage and diverse founders, as well as data-driven research into the UK's tech ecosystem. Tech Nation is also proudly the official endorsing body for the UK’s Global Talent Visa on behalf of the Home Office.