Community Manager

About us
Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places. 

With the launch of our new Build to Rent business, there are many exciting roles becoming available. Over the next 15 years, Lendlease has huge ambitions to make this business an integral part of our Global business. Are you looking for your next opportunity to grow in an exciting new sector with a global business? Read on…
 

The role

Lendlease is seeking to appoint a Community Manager to support us in realising our vision. This role is critical to the development and success of this new team and will be responsible for the profitable operation of the apartment community, while providing excellent customer service and asset preservation and enhancement. 

Given the infancy of the BTR portfolio in the United Kingdom, this role will also support the Head of Build to Rent to develop processes, systems and team needed for the success of the business. 

What will you do?
 

• Supervise the daily activities of multiple operations teams to support efficient operations and ensure property services meet Company standards, or supervise and coordinate the staff or team leaders which may include overseeing the provision of quality services for customers and allocating tasks within client management plans to support staff in efficiently and safely performing their duties and to ensure all residents receive quality services in line with Company standards.
• May typically oversee the maintenance and repair works undertaken by operations staff, regularly reviewing property facilities, identifying potential security and safety risks, allocating tasks needed to address risks and overseeing maintenance works to ensure the Property remains compliant with Company and statutory environmental, health and safety (EH&S) standards.
• Supervise and facilitate the daily performance and development of operations staff, coaching and building the skill sets required to ensure that staff are adequately resourced to perform their duties.
• Build a vibrant, safe and welcoming community our residents enjoy being a part of.

You will bring

• Proven block management / residential property management experience.
• Experience in either a business operations role, and/or knowledge of the property management industry, and property management principles and relevant legislation.
• Motivational team leader with experience delivering exceptional customer service
• Results focused.
• Excellent communication and organising skills including the ability to concurrently manage multiple tasks involving varied stakeholder groups.

What we provide

• Car allowance
• Flexible and hybrid work options
• Industry leading pension scheme
• Private medical health benefit and dental plan options
• Enhanced parental leave
• Life assurance
• 25 days annual leave with the option to buy or sell additional days
• Wellbeing leave
• Health and wellbeing support and initiatives
• 24/7 confidential Employee assistance programme
• Discounted gym membership to over 2,500 gym’s nation wide

Want to find out more about our benefits? Click here.

Belong at Lendlease

We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm.

We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method.

We build careers, develop skills, and invest in people. Imagine what more you can do here.

Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.