We’re looking for an experienced Community Manager to support our social strategy, encourage engagement and build a loyal community.
Responsibilities:
- Develop a market leading community strategy that will proactively engage with our community, attract new community managers, and underpin our customer experience.
- Be a data superstar who can take lots of data and turn it into actionable insights for multiple stakeholders.
- Run community and brand social engagement across our channels (Facebook, Twitter/X, Instagram, TikTok, YouTube).
- Be responsible for fostering engagement, building relationships and maintaining the integrity of our communities.
- Work alongside the social team, customer service team, and wider marketing stakeholders to prioritise and align the strategy to the needs of the community.
- Innovate in how we can turn customers into superfans.
- Be the voice of the customer within our business, ensuring that they feel heard by responding to enquiries and feedback.
- Ideate and innovate new ways to seed content out to new audiences
Requirements:
- Worked in a community management, marketing, customer service or social media role for at least 4 years.
- Experience with social media platforms and knowledge of their differences and nuances.
- Strong understanding of social media metrics and ability to analyse data and turn into insights and recommendations for the team.
- The ability to develop creative, engaging and original social-first community content.
- Experience of working in a fast-paced environment and able to juggle multiple projects at once
Nice to have:
- Content creation: Experience with content creation themselves and comfortable with Adobe products, Figma etc.
- Industry experience: Experience within fintech/trading industry is preferred but not essential
In return, you will receive:
- Full annual performance assessment
- Medical Insurance Coverage
- Provident Fund
- Hybrid type of work with flexible working hours
- Modern and outstanding equipment
- Employee referral program
- The opportunity to work with one of the smartest teams on the market.
What We Do
We are pioneers in surgical navigation and precision healthcare, empowering physicians with safe, real-time, imaging solutions that improve outcomes, lower costs, and reduce radiation exposure for both patients and caregivers in minimally invasive endovascular procedures.
Delivering on our commitment to improve quality of life by changing the way healthcare is delivered, our multidisciplinary team of scientists, clinicians, engineers, and software architects has developed the Intra-Operative Positioning System (IOPS™). This mobile and affordable GPS-like 3D vascular navigation system allows for greater surgical precision and control than ever before, improving device placement accuracy, simplifying complex procedures, and potentially decreasing endoleaks and costly secondary interventions.
Millions of vascular procedures are performed each year with minimally invasive, endovascular procedures frequently preferred over open surgical repair. Currently, to navigate within vessels physicians rely on x-ray fluoroscopy. This technology has several critical limitations, including lack of soft tissue visualization and exposure to harmful ionizing radiation. IOPS™, which fits directly into existing workflows and operating rooms, eliminates this excessive radiation exposure by creating manipulable 3D models of the relevant anatomy. These intelligent models are created from existing imaging that is already part of the standard of care.
Centerline Biomedical, Inc. was founded in 2014 as a spinoff of the Cleveland Clinic to commercialize our innovative vascular navigation technology. With a research, development, and design history rooted in the Clinic’s world-class Lerner Research Institute’s Heart and Vascular Institute, the IOPS™ platform can be further used for predictive modeling, clinical decision support, global healthcare analytics and the education and training of future surgeons and interventionists.
See the IOPS™ technology in action: https://youtu.be/U8RL3_UNP8Q
