Searchable Logo

Searchable

Community & Cohorts Manager

Posted Yesterday
Be an Early Applicant
In-Office
London, Greater London, England
Mid level
In-Office
London, Greater London, England
Mid level
The Community & Cohorts Manager will oversee the operational delivery of cohorts, enhance participant experience, manage community engagement, and collaborate cross-functionally to ensure efficient program execution.
The summary above was generated by AI
About Searchable

Searchable is building the category-defining platform for AI Search visibility.

As search rapidly shifts from links to answers, we help companies understand where they appear inside AI-generated responses, why they are being cited, and what actions actually improve visibility across platforms such as ChatGPT, Perplexity, Claude and Google AI Overviews.

Our AI Search Accelerator trains hundreds of companies and agencies quarterly through live, expert-led cohorts. It's one of our fastest-growing revenue streams and a core part of how we help customers master AI search.

This role joins at a pivotal moment. The curriculum is built, product traction is strong, and the focus is now on scaling cohort delivery in a way that is excellent, repeatable and measurable.

The Role

As Community & Cohorts Manager, you'll own the operational delivery of Searchable's cohorts.

This is not a passive coordination role. It's a hands-on operations position focused on making sure nothing slips, owning execution end-to-end and ensuring every participant has an exceptional experience across three simultaneous tracks.

You'll work closely with the founders, instructors, and team as Searchable scales cohorts from our fastest-growing revenue stream into a scalable program serving thousands of companies annually.

Cohorts have helped hundreds of companies master AI search, and we're scaling rapidly.

What you'll doProgram operations
  • Set up and manage Circle workspaces, Zoom sessions, and Slack communities for 3 tracks per quarter

  • Upload weekly module videos, workshop recordings, and resources across all tracks

  • Coordinate with instructors on schedules, content, and participant questions

  • Troubleshoot issues and ensure smooth delivery during live sessions

Community & engagement
  • Run daily community management across Slack channels and Circle discussions

  • Track participant engagement and proactively reach out to inactive members

  • Celebrate wins, share highlights, and foster peer connections

  • Respond to participant questions and escalate issues as needed

Systems & reporting
  • Build processes to scale cohort delivery efficiently

  • Track key metrics: enrollment, attendance, completion rates, satisfaction scores

  • Collect testimonials, run surveys, and gather participant success stories

  • Report on program health and identify improvement opportunities

  • Proactively stay up to date with Circle and other key platforms, regularly exploring new features and best practices to ensure we are using our tools to their fullest potential and continuously improving how we support the community.

Cross-functional collaboration
  • Work closely with instructors to ensure content is delivered on time

  • Partner with marketing to share participant wins and update landing pages with results

  • Coordinate with design/video teams on workspace setup and welcome videos

  • Help position cohorts as a key revenue driver through exceptional delivery

What we're looking forMust-have
  • 2+ years running live programs, cohorts, or online education operations

  • Strong organisational skills with a focus on systems and process-building

  • Experience managing multiple work streams simultaneously without dropping tasks

  • Comfortable with learning management platforms, Zoom, Slack, and project management tools

  • Excellent written and verbal communication, you'll be communicating daily in community channels

  • Self-starter who sees what needs doing and does it proactively

Nice-to-have
  • Experience with Circle, cohort-based courses, or community platforms

  • Background in EdTech, bootcamps, or online learning programs

  • Understanding of AI search, SEO, or digital marketing

  • Video editing or basic design skills

  • Experience scaling operational processes at a startup

Why Join
  • Own operations for one of our biggest revenue drivers

  • Direct impact on 300+ companies every quarter

  • Work closely with founders - high autonomy, clear ownership

  • Shape learning around the most exciting shift in marketing since social media

  • Build the systems that scale a category-defining product

Compensation
  • Salary: £50,000

  • 25 days paid vacation and leading parental and childcare policies

  • Office-based, 5 days per week — we work best together in person

Top Skills

Circle
Learning Management Platforms
Slack
Zoom
HQ

Searchable London, England Office

9 Tanner Street, London, England, United Kingdom, SE1 3LE

Similar Jobs

An Hour Ago
In-Office
Liverpool, Merseyside, England, GBR
Mid level
Mid level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Territory Account Executive is responsible for field sales in their market, driving business growth through community engagement, relationship building, and consultative selling. They will maintain operational rigor, exceed sales targets, and effectively build a pipeline in a dynamic environment.
Top Skills: Salesforce
An Hour Ago
In-Office
London, Greater London, England, GBR
Senior level
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Senior Product Manager will define the product strategy for the UK, coordinate projects, optimize seller experiences, collaborate with teams, and drive product success.
Top Skills: Data-Driven Decision MakingProject Management Tools
An Hour Ago
In-Office
London, Greater London, England, GBR
Mid level
Mid level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Account Executive will create outbound strategies to generate leads, conduct sales calls, and close deals for Clearpay's SMB merchants while collaborating with the Business Development Team.
Top Skills: Salesforce

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account