Drive profitability and inform strategic decisions through analysis of acquisition, customer, and marketing data. Build forecasts, country-level models, automated Looker dashboards, report on KPIs, and surface commercial opportunities to senior stakeholders.
Reporting to: Chief Revenue Officer
Location: London (hybrid: 3 days per week, 4 in Q4)
Scope
This role drives profitability, optimises business performance, and informs strategic decisions through deep-dive analysis of customer, acquisition, and wider marketing data. This role sits at the intersection of Popsa’s Finance, Marketing and Customer teams, translating complex data into actionable insights to scale revenue.
About Popsa
Joining Popsa right now is pretty exciting. We’re a London-based, Certified B Corp building a memory curation platform that uses on-device intelligence and generative AI to help people find, organise, and relive the moments that matter, turning noisy photo libraries into curated stories with minimal effort and high confidence.
We're also a proven, international growth business. Popsa was recognised in Deloitte's UK Technology Fast 50 (2022), making it our third year running on the list, and was also ranked the 19th fastest-growing software company that year. The Financial Times ranked Popsa as the 5th fastest-growing technology company in Europe and highly ranked in 2022, and in 2023 we retained our place in the FT 1000 for a second year, with an absolute growth rate of 1,000% over the measured period.
Our apps and service operate at global scale, localised across 12 languages, shipping to 50+ countries, with most orders placed from outside the UK. More than 13 million people across 50 countries have used Popsa to turn their photos into something they can actually be proud to share.
People have never taken more photos than they do today, but most of those memories end up buried in clutter. Popsa brings calm to that chaos, automatically surfacing meaningful moments, suggesting structure and themes, generating captions, and laying out designs, so anyone can create something beautiful without design skills. From there, we make it easy to bring curated memories into the real world with premium photo products, including photo books, calendars, prints and photo boxes, delivered internationally.
Private by design.We’re deliberate about what is processed on-device, what is uploaded, and how customer content is protected, so people can trust us with their most personal memories.
Key Responsibilities
- Revenue & Trading Analysis: Own, analyse, and report on key KPIs (conversion rate, AOV, CAC, contribution, return on ad spend, margin)
- Reporting: Responsible for reporting on acquisition and retention performance, providing objective insights and constructively challenging the team when necessary.
- Forecasting & Modeling: Manage forecasting and modeling at the country level, focusing on optimising acquisition and retention revenue through key driver analysis.
- Commercial Insights: Proactively identify opportunities for growth, margin improvement, and efficiency, translating data into executive-level narratives and presentations
- Data Visualisation & Reporting: Design, develop, and maintain automated dashboards (e.g., Looker) to provide real-time visibility into performance
- Able to deputise for the CRO, challenge appropriately and communicate to senior stakeholders and peers across the wider business
Skills & Experience
- Experience: 5–7+ years in a commercial analyst, business intelligence, or revenue operations role within a D2C, or high-growth e-commerce environment, ideally global
- A background, educational or professional, in Finance, Economics, Data Analysis or Business
- Tooling Knowledge: Experience with Looker
- Analytical Skills: Strong capability in modeling, forecasting, cohort analysis, and data manipulation (Excel).
- Commercial Acumen: Deep understanding of digital commerce
Personal Attributes
- Storyteller: Ability to outline complex analytical findings to non-technical stakeholders
- Collaboration: Demonstrable ability to work cross functionally to influence core strategies to drive performance and revenue
- Proactive: A self-starter with a "can-do" attitude who thrives in fast-paced, entrepreneurial environments
- Detail-Oriented: Exceptional attention to detail in data accuracy and reporting with an ability to apply commercial logic and reasoning
Top Skills
Excel
Looker
Popsa London, England Office
Kingly Street, London, United Kingdom, W1B 5PH
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