Client Partner

About Astound Digital

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary

Job Purpose 

Are you ready to take your sales career to the next level? As a Client Partner, you'll be at the forefront of driving strategic client relationships and unlocking growth opportunities. At Astound, we believe in fostering meaningful connections, empowering our clients, and delivering tangible value. If you're passionate about making a real impact and thrive in a dynamic, collaborative environment, this role is tailor-made for you.

In this role you’ll get to:

1. Foster Client Growth & Acquisition

• Be the catalyst for new business opportunities, leveraging our suite of services to address client needs and drive revenue growth.
• Identify and capitalize on upsell and cross-sell opportunities, expanding our client portfolio while maximizing value.
• Lead the charge in developing and executing sales strategies, guiding your team through every step to ensure successful outcomes.
• Craft customized growth strategies backed by data-driven insights, setting the stage for client success and long-term partnerships.
• Drive client business planning sessions, aligning objectives and identifying growth pathways for mutual benefit.

1. Ensure Retention and Renewal

• Secure renewals with enhanced terms and profitability, demonstrating the ongoing value of our solutions.
• Cultivate lasting relationships built on trust and satisfaction, understanding client goals and challenges to deliver tailored solutions.

1. Cultivate Meaningful Relationships

• Become a trusted advisor by understanding client objectives, challenges, and industry dynamics.
• Forge strong connections with key stakeholders, maintaining clear communication channels and fostering mutual understanding.
• Keep clients informed on the latest industry trends, competitive insights, and best practices, providing invaluable guidance along their journey.

Your skills and qualifications:

• Bachelor's degree in business administration, marketing, or a related field
• Proven track record of success in sales roles, with a minimum of 3 years of experience in a similar capacity
• Proficiency in SF CRM software and other sales productivity tools
• Excellent knowledge of Salesforce Community;
• Salesforce product acumen above and beyond Commerce
• Referencable relationships
• Experience of selling professional services within the Salesforce ecosystem

Why You'll Love It Here:

• Impact: Your contributions directly influence client success and organizational growth.
• Collaboration: Work alongside a diverse team of experts who share your passion for excellence.
• Growth: Continuous learning and development opportunities to sharpen your skills and advance your career.
• Innovation: Be part of a forward-thinking company that embraces creativity and encourages bold ideas.
• Culture: Join a supportive environment where your voice is heard, and your ideas are valued.

Why work for Astound Digital? 

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. 

Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!

Additional Information:

This is a full-time position based at our London office. We currently operate in a hybrid working model and you will be expected to visit the London office regularly. 

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