Tiffany & Co. Logo

Tiffany & Co.

Client Advisor - Heathrow

Reposted One Month Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Mid level
In-Office
London, Greater London, England, GBR
Mid level
Deliver luxury-level client service to meet store sales goals by building lasting client relationships, executing clienteling strategies, storytelling brand heritage, managing POS and client systems, ensuring operational compliance, and supporting an inclusive team culture. Flexibility for non-traditional hours required.
The summary above was generated by AI

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.  

It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.  

We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy. 

As Tiffany Client Advisors, we are dedicated to welcome all in the Tiffany world. We achieve our individual & store sales goals by inspiring our clients to dream and always finding a way to celebrate them. Together with our clients, we build long-lasting personal connections.
 

Thoughtful 

• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette 
• Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
• Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
• Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.) 
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference

Curious  

• Inspire clients through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity
• Connect with clients and team members by asking strategic questions and establishing lasting relationships 
• Think and act with intention to elevate, surprise and celebrate clients' special moments and build trust through proactive and relevant services (including personalization and product care services) 
• Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately

Optimistic 

• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
• Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy

Your Profile

  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving sales results and cultivating relationships with a diverse client base 
  • Experienced sales and clienteling professional in an omnichannel luxury environment 
  • Experienced in deploying sales strategies and clienteling initiatives
  • Passion for luxury retail  
  • Collaborative team player with strong interpersonal and communication skills 
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
  • Must have authorization to work in the United Kingdom

       Preferred Qualifications:

  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
  • Proficiency in multiple languages.
     

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights. 
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.

Similar Jobs

An Hour Ago
Hybrid
London, Greater London, England, GBR
Expert/Leader
Expert/Leader
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Provides executive-level cybersecurity advisory and thought leadership to enterprise customers across Europe. Advises CISOs, CIOs, boards, and other senior stakeholders on cyber resilience, fraud, digital trust, risk management, and emerging technologies. Leads strategic customer engagements, influences product and engineering roadmaps, supports complex sales opportunities, develops industry content, represents Mastercard externally, and drives alignment across security, product, engineering, sales, and services teams.
Top Skills: Ai SecurityCloud SecurityCyber ResilienceCybersecurityDigital TrustFraud DetectionIdentity And Access ManagementInformation SecurityThreat Detection And ResponseZero Trust
An Hour Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads people strategy and capability management for a business or geography. Partners with executives on organizational change, employee engagement, talent management, workforce planning, succession, rewards, and employee relations. Oversees delivery of core people programs, collaborates with HR centers of expertise and shared services, provides workforce insights, advises on local labor regulations, and may manage People Business Partners and specialists.
An Hour Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead growth of B2B payment acceptance across Europe by partnering with acquirers, processors and PSPs. Develop go-to-market strategies, build executive relationships, drive pipeline and revenue, identify underserved verticals, support supplier enablement and onboard merchants, and coordinate cross-functionally to meet commercial acceptance and sales KPIs.

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account