Change Migration Lead- 12 months FTC

Company Description

About IAG Tech
IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia. 

Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.

Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.

Our Values
At IAG Tech we share common values to help us create the right culture to underpin our thriving community:
Innovation | we value identifying new ways of using technology to solve business challenges.
Empowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues.
Professionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability.
Transparency | we value honesty and integrity and always share the reality in a manner the business understands.
Agility | we value responsiveness, speed and flexibility in everything we do.
We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.

Job Description

About the role

The Change Migration Lead will play a key role in ensuring the Target Operating Model is delivered across central Tech teams and the OpCo’s. For completeness this role will focus on the changes to - processes, systems, technology, and people for the required future organisation structure. The primary responsibility will be creating and implementing change strategies and plans that maximise adoption and minimise resistance. They will work closely with the I&O Director and Senior stakeholders across Central Tech and OpCo’s to ensure business readiness for utilisation of the target operating model to increase benefit realisation and the achievement of results and outcomes for the organisation. The role will need to work through others, across Tech Central teams and OpCos to succeed.

In this role, you will be accountable for …

• Identifying the critical criteria for People, Process and Technology and associated timelines for transition to succeed. Creating change management initiatives to support.

• Applying a structured change methodology and leading change activities

• Identify and prepare risk mitigation tactics

• Support organisation stakeholders across central tech and OpCos for transition of Operating model realisation

• Create actionable deliverables for critical change levers – communication plan, training plan, resistance plan

• Develop strong relationship with stakeholders. Supporting and engaging with senior leaders and people managers.

• Track and report issues for people, process, and technology – ensuring actions are owned, managed, tracked, and delivered.

• Evaluate and ensure readiness for transition

Qualifications

Skills and Qualifications

• High degree of organisation, individual initiative, and personal accountability.

• Experience and knowledge of change principles, methodologies, and tools

• Forward looking holistic approach

• Demonstrates clear leadership and an ability to influence and persuade across the organisation at senior levels, leading by example and aligning stakeholder groups

• Ability to work at all levels of the organisation

• Excellent communication skills with a capacity to present, discuss and disseminate important messages to any audience

• Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers, and senior stakeholders across the organisation

• Clear decision-making ability, judging complex situations and assess when to escalate issues

Additional Information

Benefits
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses

Diversity and Inclusion
IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.
We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture. 
We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background. 
As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.