Business Transformation Lead
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Business Transformation Lead to join our Corporate Trust team. This role is based in London.
In this role, you’ll make an impact in the following ways:
- Lead large-scale transformation initiatives, with a focus on process re-engineering to improve operational efficiency, reduce complexity, and drive measurable outcomes.
- Develop and implement metrics, KPIs, and reporting frameworks to track progress, identify improvement areas, and ensure accountability.
- Leverage AI and emerging technologies to design, enhance, and optimize the organization’s operating model.
- Conduct business analysis and process mapping to identify pain points, document current-state workflows, and design future-state processes that align with strategic objectives.
- Work autonomously to design and execute change strategies, managing multiple projects and priorities with minimal oversight.
- Partner with cross-functional teams and manage stakeholders at all levels to align transformation objectives with business goals.
- Drive adoption of new processes, tools, and methodologies across the organization through effective project management and change leadership.
To be successful in this role, we’re seeking the following:
- A number of years progressive experience in transformation, process re-engineering, or strategic project management.
- Proven track record of designing and implementing performance metrics and delivering data-driven insights for executive decision-making.
- Demonstrated experience identifying, evaluating, and deploying AI-enabled solutions to improve processes and strengthen the operating model.
- Strong ability to manage multiple high-priority initiatives while delivering on time, on budget, and within scope.
- Exceptional stakeholder engagement skills, with the ability to influence and build consensus across diverse teams.
- Experience leading high-performing teams and mentoring colleagues to foster a culture of continuous improvement.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
