Business Systems Analyst

Position Summary:

The Business Systems Analyst is responsible for collaborating with business stakeholders to gather and document detailed requirements, creating comprehensive system design specifications for new systems or enhancements. The role conducts system audits, utilizes advanced analytics to identify opportunities for enhancing scalability and efficiency within the IT infrastructure. They evaluate emerging technologies, providing recommendations for adoption to elevate the organization's technological capabilities, and lead the development of disaster recovery plans and backup strategies for critical systems and data.

Location:

London - UK - Fenchurch

What will your job entail?

Essential Functions:

 

• Business unit and I.T. team facilitation and coordination.
• Author requirements and specifications documents for insurance software projects.

• Specify, document, and test additions and modifications to the system.
• Troubleshoot application errors and user issues.
• In conjunction with users, isolate problems, determine solutions or alternatives, and develop and implement a resolution.
• Creates or modifies complex Excel spreadsheets and Word documents incorporated into the agency management system.
• Ensures the integrity of the system at all times including data integrity when developing, maintaining or enhancing setups and reports.
  • Author test plans and scripts and coordinate user acceptance testing.
  • Author project status reports.
  • Communicate requirements and specifications to offshore development staff.
  • Liaison to offshore development team.
  • Collaborates with resources across the organization to pursue continual process optimization and innovation.
  • Collaborate with senior technicians on technical designs and PMO on project scheduling.
  • Authoring simple SQL and reading complex SQL.
  • Special projects to be assigned as required.

 

Education/Experience/Skills:

• Demonstrable experience in a P&C, specialty, or MGA/MGU insurance industries.
• Experience in authoring transactional system requirements and specifications.
• Experience testing and configuring MGA/MGU management systems a plus.
• Knowledge of the insurance carrier or MGA/MGU sales and operations workflows. 
• Strong communication and meeting facilitation skills that drive decision making.
• Test plan and test case/script authoring and execution.
• Structured Query Language (SQL).
• Visio: flow charts, activity diagrams.
• Project management skills a plus.
• Ability to manage business and technology team members.
• Wire-framing.
• Microsoft Word: Formatting, mail merge and equivalent functions
• Microsoft Excel.

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.