Business Development Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Following additional investment we are currently expanding our SMB Sales team in the UK and as a result are recruiting for a number of Business Development Manager roles.

The team will be responsible for generating new business sales within the UK SMB business segment focusing initially on London and the South East and South West. However we do have other roles focusing on other geographical territory in the UK (so please do still apply if you want to explore an opportunity within our SMB team).

What is the purpose of this Role?

To undertake the sale of merchant services to small and medium-sized businesses within Elavon’s SMB segment through new business development activities, including prospecting, outbound outreach, and in‑person engagement.

Which jobs(s) does this Role report to?

SMB UK, Sales Manager.

Fitness & Probity

This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.

Accountabilities for your role - what are you expected to do?

• Proactively generate new business sales within Elavon’s SMB segment through self‑sourced opportunities and partner‑led referrals.
  Self‑generate pipeline through prospecting, outbound sales activity, and leveraging existing professional networks.
• Build and maintain relationships with lead and referral partners to consistently source new business opportunities.
  Manage the full sales lifecycle, from initial engagement through to deal closure, selling a range of acquiring services and payment solutions.
• Achieve agreed new customer acquisition and revenue targets, which are the primary measures of success for this role.
  Maintain accurate pipeline activity and forecasting in line with internal sales processes.
• Act as a self‑starter with strong ownership of personal performance, continuously identifying new opportunities and routes to market.

Competencies for your Role - how are you expected to behave?

Drive for Results

• Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

Collaboration

• Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.

Agility & Innovation

• Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results.  Explore multiple solutions to overcome obstacles.  Anticipate future needs that may affect the team or organization.

Inclusion

• Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.

Risk Management

• Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

Ethics and Trust

• Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.

Qualifications Required to perform your Role?

• Minimum 1 year Experience in Merchant Services (or Financial Services sector).
• Experience of Self-Generating sales/prospects.
• Hold a valid UK driver’s license.
• Excellent time management and organisational skills.
• An influential and highly effective communicator (verbal/non-verbal/written) with strong interpersonal skills.
• A willingness to accept change and the ability to maintain effectiveness in a changing environment.
• Strong relationship building and influencing skills.
• Interested in learning about the Elavon business and has a general ‘can-do’ attitude.

Control Function Disclosure

This role has been identified as Controlled Function (CF 4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:

a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).

Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for the position.

Location expectations  
This role is designated as Field Based. 

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.