Business Development Manager – Networking (Hospitality)

About Planet 

Planet is a global technology company delivering solutions that power the hospitality experience. We help customers deliver exceptional guest experiences across hotels and hospitality venues through innovative technology and services. 

With a strong presence across more than 120 markets and over 2,500 employees globally, Planet partners with some of the most recognised hospitality brands to deliver reliable, scalable, and high-performance technology solutions. 

Role Overview 

As a Business Development Manager, you will be responsible for driving new business growth within the hospitality sector, with a focus on networking solutions including IP Networks, High-Speed Internet Access, IPTV, and Casting. 

This is a proactive, client-facing role focused on identifying and securing new customers, managing a strong sales pipeline, and building long-term relationships with hospitality decision-makers. 

What you will do 

Business Development & Sales Execution 

• Identify, target, and acquire new customers within the hospitality sector 

• Build and execute a structured sales development plan and pipeline 

• Achieve and exceed quarterly and annual new business revenue targets 

• Conduct proactive prospecting, including cold outreach and lead generation 

Customer Engagement & Relationship Management 

• Build strong relationships with decision-makers across hotel operators and hospitality groups 

• Present solutions and lead customer discussions both remotely and on-site 

• Act as a trusted advisor, providing guidance on networking solutions and market developments 

• Respond to customer and partner enquiries in a timely and professional manner 

Commercial Management 

• Prepare, present, and follow up on proposals, quotations, and tenders 

• Lead contract negotiations and close new business opportunities 

• Ensure opportunities are commercially viable and aligned with business objectives 

• Retain and grow existing customers by extending service agreements and identifying upsell opportunities 

Collaboration & Internal Alignment 

• Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation 

• Maintain accurate and up-to-date CRM records and pipeline tracking 

• Provide regular, accurate reporting and forecasting to management 

• Participate in team initiatives, sharing best practices and contributing to overall sales performance 

Market & Industry Engagement 

• Monitor competitor activity and market trends 

• Gather customer feedback to inform product and commercial strategy 

• Represent the business at industry events, trade shows, and networking opportunities 

Who you are 

• Strong experience in new business sales, ideally within hospitality networking, IP infrastructure, or technology solutions (e.g. HSIA, IPTV)   

• Proven track record of meeting or exceeding sales targets and managing a sales pipeline  

• Experience selling into hospitality operations with a good understanding of hotel environments   

• Strong communication, negotiation, and presentation skills (both virtual and in-person)  

• Ability to work independently while contributing to a high-performing team 

• Strong organisational and time management skills, with the ability to manage multiple priorities   

• Proficient in CRM systems (e.g. Odoo) and core tools such as Excel, PowerPoint, and Outlook  

• High level of resilience, drive, and accountability in a fast-paced, growth environment   

Why Planet 

Planet is an equal opportunity employer where diversity is valued, and all employment decisions are based on qualifications, merit, and business need.  

Join a fast-growing, innovative organisation at the forefront of hospitality technology, where you will have the opportunity to make a meaningful impact and grow your career in a dynamic and evolving market.