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CDW

Business Development Manager - Managed Services

Posted Yesterday
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Hybrid
London, Greater London, England, GBR
Mid level
Hybrid
London, Greater London, England, GBR
Mid level
Maximize revenue and growth by establishing partnerships and aligning with Managed Services goals. Drive performance through sales cycle management and opportunity identification.
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Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

This role is responsible for maximizing revenue and GP growth by driving close partnerships both internally and externally and aligning with CDW's Managed Services growth objectives. This will be supported with joint initiatives as per an agreed business plan.

What you will do

  • Establish new relationships within CDW and externally within the client/prospect base to drive performance goals e.g., revenue/profit contribution.
  • Meet assigned targets for profitable sales volume and strategic objectives/KPI's.
  • Work in close partnership with the internal CDW Sales and Specialist teams to identify new opportunities whilst driving proactive development of converged pipe/funnel.
  • Own the execution of the business plan against defined milestones & metrics.
  • Apply knowledge, skill and subject matter expertise as the sales lead on opportunities across all CDW Managed Service go-to-markets, offers and capabilities.
  • Understand and promote all relevant initiatives and campaigns to maximize the sales opportunity.
  • Own and manage your services pipeline and forecast where relevant to do so.

What we expect of you

Minimum basic requirements

  • Demonstrable experience in delivering successful sales growth performance - running a structured sales cycle from start to finish.
  • An existing understanding of the Managed Service Provider market, including experience selling across a variety of service categories and how these address challenges to drive outcomes for organisations and buyer personas.
  • Experience of working in sales environments and contributing to sales proposals, bid responses and customer meetings.
  • Excellent interpersonal skills (articulate and engaging)
  • Experience in building positive working relationships with internal and external customer.
  • Strong planning, organisation and reporting skills.
  • Desirable experience of working in or an understanding of the working as an overlay

Preferred skills, experience, and qualities needed

  • Proactive approach to building relationships
  • Positive and energetic attitude
  • Self-starter and ability to work independently acting on own initiative
  • Desire to "do the right thing"
  • Takes personal ownership of work and interactions
  • Tenacity/persistence and an assertive mentality
  • Demonstrates attention to detail
  • Competent on Microsoft Word/Excel/Outlook/PowerPoint
  • Proactive in seeking personal improvement
  • Agile approach to mobile working.

CDW is committed to being an AI-fluent organization

We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.

As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW London, England Office

One New Change, London, United Kingdom, EC4M 9AF

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