Support senior leaders by managing complex calendars, travel, expenses, meetings, events, communications, and administrative workflows. Coordinate with stakeholders across the firm, maintain accurate records and distribution lists, handle confidential information, prepare itineraries and contingency plans, and provide polished client-ready support. The role requires strong organization, discretion, judgment, communication, and the ability to manage competing priorities in a fast-paced banking environment.
If you thrive on pace, precision, and partnership, this is your opportunity to make a visible impact every day. You will support senior leaders and help the team stay focused, connected, and client-ready. This role offers variety across scheduling, travel, expenses, and event coordination, with exposure to a broad internal network. You will be trusted with confidential information and empowered to solve problems quickly. Join a collaborative assistant community where reliability and initiative are valued.
As an Business Assistant in Corporate and Investment Bank, Europe, Middle East and Africa, you support senior leaders by owning complex calendars, travel, expenses, and day-to-day business coordination. You partner with stakeholders across the firm to keep priorities moving, communications clear, and logistics seamless. You help us deliver a professional experience for clients and internal teams while handling sensitive information with care.
Job responsibilities
- Manage complex, proactive diaries, including internal and external meetings and conference calls
- Coordinate off-sites, town halls, and leadership meetings, partnering with relevant teams to deliver end-to-end logistics
- Arrange travel, build accurate itineraries, and prepare contingency plans to keep schedules efficient
- Process expenses and ensure timely, policy-compliant submissions and required documentation
- Handle internal and external stakeholder interactions with a polished, service-oriented approach
- Partner with business management and cross-line teams to resolve requests and keep workflows moving
- Maintain distribution lists and administrative housekeeping to support effective communication and access
- Use internal systems to complete accurate data entry, reporting, and information collation
- Prioritize competing demands using sound judgment and clear, timely communication
- Provide team coverage in partnership with other assistants when needed
- Support presentations, projects, and training activities as required
Required qualifications, capabilities, and skills
- Proven senior-level administrative or executive assistant experience in a professional office environment
- Strong diary management capability, including navigating competing priorities and frequent change
- Excellent written and verbal communication skills with an executive, client-ready style
- Demonstrated experience coordinating travel and producing accurate itineraries and contingency options
- Strong working knowledge of expense processes, cost awareness, and policy compliance
- High level of discretion and comfort handling confidential information
- Advanced proficiency with standard workplace technology and ability to learn internal systems quickly
- Strong organization, attention to detail, and consistent follow-through
- Calm, professional approach and ability to perform under pressure
- Collaborative mindset with the ability to partner effectively across levels and teams
- Proactive ownership, resourcefulness, and solution-focused problem solving
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
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