Business analyst

Business Analyst – Financial Crime Enhancement Programme

6-month Fixed Term Contract with September Start

Hybrid Working from our Wimbledon Office

Domestic & General is growing fast across 12 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. With an inclusive, people‑first culture recognised by Great Places to Work and the Inclusive Employers Standard, we’re now looking for a Business Analyst to support our Financial Crime Enhancement Programme (FCEP) which is focused on building a best-in-class financial crime control framework across multiple jurisdictions. The programme spans numerous areas including policy and governance; target operating model design and delivery; customer and entity screening; KYC; and claims and payment controls.

The Role

Working closely with business and technology teams, you'll help translate regulatory and business requirements into practical solutions that strengthen controls, improve processes and support successful programme delivery across the above areas. Key elements of this role will be to:

• Gather, analyse and document business, functional and data requirements.
• Translate regulatory and policy requirements into clear delivery requirements.
• Analyse current processes and define future-state solutions.
• Facilitate workshops and engage stakeholders across the business.
• Support option assessments and solution design activities.
• Create and maintain requirements traceability throughout the delivery lifecycle.
• Support testing activities, including defining and reviewing test cases.
• Ensure solutions align with business objectives, regulatory expectations and operational needs.

What we're looking for

• Proven experience as a Business Analyst within financial crime, compliance or a regulated environment.
• Strong experience defining business, functional and data requirements.
• Knowledge of financial crime controls, including KYC, screening or related processes.
• Experience working across business and technology teams on change initiatives.
• Strong stakeholder management and workshop facilitation skills.
• Ability to challenge assumptions, identify gaps and drive clarity in complex environments.
• Excellent written and verbal communication skills.

We offer lots of great benefits! Some of which include: 

• Competitive salary and annual discretionary bonus
• 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave.
• Life assurance – employer funded cover of 4x basic salary
• Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more.  Cover also includes unlimited access to a 24/7 virtual GP service.
• Attractive company pension scheme
• Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles.
• Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000.
• Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
• Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.

Due to annual leave and associated staff absences, applications will close and we start reviewing CVs week commencing August 10th.

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.