Jobs at Domestic & General

Lead the UK commercial agenda, defining pricing, propositions, go-to-market strategy and performance management. Translate strategy into actionable priorities, align cross-functional teams, sponsor high-impact initiatives, and drive in-period trading and insight-led decision-making to deliver sustainable revenue and margin growth.

Second-line subject matter expert for financial crime risk and compliance. Maintain AML/CTF, sanctions, fraud, bribery/corruption, and tax-evasion frameworks; provide oversight, control testing, MI reporting, sanctions screening monitoring, advisory support to first-line teams, and liaison with legal, operations, tech, regulators, and law enforcement.

Lead design and delivery of scalable, secure web services across the full SDLC. Mentor engineers, champion best practices, build CI/CD and IaC, support live services, investigate incidents, and ensure accessibility, performance, and data protection.

Support third-party, fourth-party, and client risk assessments across multiple regions. Coordinate assessments, documentation, remediation plans, and reporting. Maintain CRM and assessment records, assist IT audit and ISO27001/CIS compliance activities, and liaise with senior stakeholders and governance forums to manage supplier risk and regulatory adherence.

Lead end-to-end design, development and launch of customer propositions. Use insight to identify opportunities, manage lifecycle from concept to approval, collaborate cross-functionally (Underwriting, Legal, Finance, Product, Operations), ensure regulatory compliance, track KPIs and deliver commercial growth while improving customer journeys and governance.

Lead forecasting and capacity planning across multi-channel operations: build and maintain Erlang‑based staffing models and Excel toolsets, produce demand forecasts, variance analyses, strategic workforce reports, and present staffing recommendations to senior stakeholders.

As a Customer Sales Advisor, you will assist customers in registering warranties for their appliances, providing personalized sales support and enhancing customer experience through effective communication and understanding their needs.

As a Customer Sales Advisor in Retentions, you'll help retain customers by understanding their needs, building rapport, and recommending suitable solutions. This role requires high-energy interactions and meeting FCA standards in a target-driven environment.

As a Customer Sales Advisor, you'll connect with customers to recommend insurance products while ensuring the best outcomes. You'll work from home in a fast-paced environment, focusing on sales performance and customer service.

The Customer Sales Advisor in the Retentions department focuses on helping customers rediscover value and achieve retention targets through personalized conversations, maintaining high customer service standards, and adhering to FCA regulations.

As a Customer Sales Advisor, you will assist customers in registering appliance warranties while promoting additional protection and enhancing their overall experience through effective communication and empathy.

The Customer Sales Advisor role involves connecting with customers to sell insurance protection for household electrical items in a fast-paced remote environment, focusing on customer outcomes and strong sales performance.