Jobs at Domestic & General

Lead the commercial agenda across Growth Markets, setting pricing, propositions and go-to-market strategy. Translate strategy into commercial priorities, align cross-functional teams, sponsor high-impact initiatives, monitor performance using data, and drive revenue and margin growth while ensuring commercial discipline.

Lead multiple engineering squads, build high-performing teams, drive continuous improvement, support production systems and incident management, coach and develop engineers and testers, partner with product and engineering leaders to evolve operating models and workforce planning.

Drive profitability and growth of warranty portfolios through forecasting, pricing, and performance modelling. Produce pricing and profitability projections, lead underwriting reporting, contribute to financial forecasts, set pricing structures, perform advanced data analysis, ensure data governance, and drive automation and process improvements.

Lead finance business partnering across EU Growth Markets, providing financial insight, planning, forecasting, performance management, and commercial challenge. Support strategic decisions, business cases, transformation, and develop regional finance partners to drive profitable growth and cost optimisation.

Own the reliability, performance, availability, and security of a hybrid enterprise network across Azure, remote access, load balancing, and branch connectivity. Serve as a senior escalation point for complex incidents, design Azure networking solutions, modernize and automate network services, implement monitoring and Infrastructure as Code, and collaborate with Cloud, Security, and Engineering teams. Mentor engineers and support resilient production environments.

Partner with senior leaders across corporate functions to design and deliver people strategies. Lead organisational design, workforce planning, change initiatives, performance and talent processes. Use people data to inform decisions, coach leaders, manage employee relations, ensure compliance with UK employment law, and collaborate with specialist People teams to drive engagement and continuous improvement.

Lead and develop the UK Finance Business Partnering team to provide commercial finance, planning, budgeting, forecasting, investment appraisal, and performance management. Partner with UK leadership to deliver financial insight, challenge, scenario modelling and governance, support strategic decision-making, drive revenue and cost optimisation, and embed consistent reporting, controls and improved financial capability across the business.

Lead regional financial performance for EU Growth Markets, owning P&L, budgeting, forecasting and long‑range planning. Provide commercial insight, drive revenue and margin improvement, ensure governance and compliance across jurisdictions, oversee statutory and audit requirements, develop multi‑country finance teams, and champion finance transformation and process standardisation.

Prepare timely, accurate Group financial reporting and statutory accounts under IFRS, provide analysis of performance and key drivers, strengthen controls and governance, support audits, partner with finance teams and stakeholders, and drive improvements in reporting processes and systems.

Handle inbound customer calls to understand needs, resolve queries, and recommend relevant paid solutions while meeting targets and adhering to FCA rules. Work remotely or hybrid in a virtual contact centre on rotating shifts, log interactions, and contribute to a supportive team focused on quality outcomes and continuous development.

Handle high-volume inbound calls to retain customers by building rapport, assessing needs, and offering compliant, personalised retention solutions while meeting targets and FCA standards.

The Customer Sales Advisor role involves connecting with customers to sell insurance protection for household electrical items in a fast-paced remote environment, focusing on customer outcomes and strong sales performance.

As a Customer Sales Advisor, you'll connect with customers to recommend insurance products while ensuring the best outcomes. You'll work from home in a fast-paced environment, focusing on sales performance and customer service.

Handle inbound calls to register new appliances, build rapport, recommend suitable products within FCA rules, meet sales targets, follow scripted processes, complete training, and work rotating shifts including weekends.

Handle inbound Sky customer calls to provide service, assess needs, recommend equipment and Sky Protect policies, and drive sales while meeting FCA-compliant customer outcomes. Work rotating shifts (8am–8pm) in a remote/hybrid setup, complete training and assessments, and maintain call quality and targets.