Jobs at Domestic & General

Support budgeting, forecasting and long-term planning; deliver management reporting, performance analysis and scenario modelling; develop financial models and reporting tools; partner with stakeholders to improve financial understanding and support Executive/Board reporting.

Lead UK market subject matter expert on customer vulnerability, embedding vulnerability considerations across journeys, controls and reporting to ensure FCA Consumer Duty compliance. Influence senior stakeholders, drive change, design training, monitor regulatory developments, and improve customer outcomes through insight and governance.

Provide independent assurance across operational processes and change programmes by validating controls, performing scenario-based testing, reviewing implementations and early life support, identifying risks, and producing clear reports and recommendations to stakeholders.

Lead group-wide FP&A across UK, Growth Markets, US and Group functions. Manage budgeting, forecasting, P&L reviews, scenario analysis, risks and opportunities, reporting packs, and FP&A calendar. Ensure consistent planning assumptions, track initiative performance, improve reporting quality, and manage/coaching FP&A specialists and analysts. Support procurement with SRM, benchmarking and data management.

Lead regional financial performance for EU Growth Markets, owning P&L, budgeting, forecasting and long‑range planning. Provide commercial insight, drive revenue and margin improvement, ensure governance and compliance across jurisdictions, oversee statutory and audit requirements, develop multi‑country finance teams, and champion finance transformation and process standardisation.

Lead multiple engineering squads, build high-performing teams, drive continuous improvement, support production systems and incident management, coach and develop engineers and testers, partner with product and engineering leaders to evolve operating models and workforce planning.

Senior individual contributor designing and scaling modern learning experiences across digital, blended and performance support formats. Responsible for learning architecture, technology selection, governance, evaluation, analytics, and coaching instructional designers. Partners with global stakeholders to diagnose capability gaps, lead projects through full learning lifecycle, and pilot innovative and AI-enabled tools to drive business impact and consistency.

Designs and delivers talent, leadership and organisational development initiatives including succession planning, development programmes, leadership tools, engagement and inclusivity activities. Uses data and Workday to report on talent, measure impact and inform culture and change efforts, working with stakeholders to drive high performance.

Lead measurement, governance and optimisation of global owned media. Build KPI frameworks, dashboards and reporting cadence; govern corporate social channels; run campaign measurement, post-campaign evaluation and data-driven optimisation; manage social listening/publishing tools and agency/platform relationships to improve brand performance and accountability.

Analyse portfolio and claims data to monitor performance, identify risks and opportunities, support forecasting, and produce reports and recommendations to inform pricing, underwriting, promotions and retention decisions while building dashboards and stakeholder relationships.

Manage a portfolio of warranty products, model pricing and commercial structures, forecast long-term performance, assess product risk and claim levels, and deliver insights to inform pricing and profitability decisions.

Partner with senior leaders across corporate functions to design and deliver people strategies. Lead organisational design, workforce planning, change initiatives, performance and talent processes. Use people data to inform decisions, coach leaders, manage employee relations, ensure compliance with UK employment law, and collaborate with specialist People teams to drive engagement and continuous improvement.

Support the Financial Crime Enhancement Programme by gathering and documenting business, functional and data requirements; translating regulatory requirements into delivery specs; analysing current processes and designing future-state solutions; facilitating stakeholder workshops; maintaining requirements traceability; and supporting testing and solution assurance activities across business and technology teams.

Lead delivery of complex financial crime change workstreams across functions and countries, ensuring planning, governance, stakeholder management, and alignment to regulatory requirements. Oversee definition and implementation of business, functional and data requirements, facilitate workshops, manage dependencies and risks, and drive decision-making with senior leadership.

Handle inbound customer calls to understand needs, resolve queries, and recommend relevant paid solutions while meeting targets and adhering to FCA rules. Work remotely or hybrid in a virtual contact centre on rotating shifts, log interactions, and contribute to a supportive team focused on quality outcomes and continuous development.

Handle inbound calls to register new appliances, build rapport, recommend suitable products within FCA rules, meet sales targets, follow scripted processes, complete training, and work rotating shifts including weekends.

As a Customer Sales Advisor, you'll connect with customers to recommend insurance products while ensuring the best outcomes. You'll work from home in a fast-paced environment, focusing on sales performance and customer service.

The Customer Sales Advisor role involves connecting with customers to sell insurance protection for household electrical items in a fast-paced remote environment, focusing on customer outcomes and strong sales performance.