From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The Role
At Dojo, we're passionate about our brand. Along with our industry-leading product offering, we believe it's the thing that will accelerate our growth. That’s why we’re looking for a brilliant Brand Marketing Manager to help tell Dojo’s story and set us apart from the crowd through campaigns and strategic communications.
Reporting to the Senior Brand Marketing Manager, this unique role requires a superstar self-starter to make their own. You will need to be able to execute brand campaigns, whilst also rolling up your sleeves and working as part of our scaling brand team. You will play a key role in building Dojo’s position as a thought leader in the market and your objectives will be focused on improving brand awareness amongst our B2B customers, consumers, candidates and the wider tech industry.
What you will do...
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Manage the delivery and impact analysis of multi-channel campaigns, orchestrating with Creative, Product Marketing, Paid Social and other marketing stakeholders
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Deliver our Enterprise GTM strategy in partnership with the wider marketing team and external scheme partners, maximising initiatives, events and content which raise awareness and position Dojo as industry thought leaders
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Drive brand engagement across Partners and Payments Consultants by developing a central brand toolkit and scaling impactful content like whitepapers and customer spotlights to enhance Dojo’s overall visibility and reach
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Work with the Senior PR manager to execute our reputational strategy and protect Dojo’s position as a leading technology provider, providing communications counsel on business transformation and service disruptions as needed
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Research & execute against opportunities for brand storytelling through thought leadership content, awards and media partnerships supporting Dojo’s relevance and reputation in-market
What you will bring...
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Considerable experience working on recognised brands in a high-growth, fast-paced environment, either agency or in-house
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Strong project management skills, with the ability to manage multiple projects simultaneously and independently deliver complex campaigns
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Experience in translating complicated information and processes into simple messaging, supported by a strong grasp of communications best practice
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Analytical mindset and the ability to use data and insights to make informed decisions and demonstrate impact of brand activities
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Excellent communication and interpersonal skills, with the ability to build and maintain relationships with external and internal stakeholders
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Ability to pivot quickly and make quick decisions based on changing needs in a fast-paced environment
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Creativity & a keen desire to launch new tactics and initiatives
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Resilience and adaptability in rapidly changing circumstances
Dojo from the get-go
First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1,200 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turns transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Dojo home and away
We love collaboration. We have offices across Europe – that takes some dynamism.
Long-distance calls are a must, but we’ve always valued in-person work when it’s possible, especially meetings. We aim for asynchronous communication when we can though.
Don’t like rules? Nor do we. We avoid top-down policies – it’s all about teams having the power to fuel their success.
At Dojo, you’re trusted to judge what you see and make the call in the best interest of our customers.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
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