Back of House Supervisor, Pre-Opening - The St. Regis London

Back of House Supervisor

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Back of House Supervisor, you will lead and support the Stewarding team in delivering the highest standards of cleanliness, hygiene and operational efficiency across all kitchen and food & beverage areas, ensuring equipment, utensils and back‑of‑house spaces are maintained to luxury standards while supporting culinary and banqueting operations. Bringing a hands‑on and organised approach, you will thrive in a fast‑paced environment, driving team performance and ensuring exceptional operational excellence behind the scenes.

Key Responsibilities

• Supervise and support the stewarding team to ensure efficient cleaning and operational processes
• Assist with the allocation of tasks and ensure smooth workflow during service periods
• Ensure all kitchen equipment, utensils and work areas are cleaned and maintained to the highest standards
• Monitor water temperatures and chemical levels for cleaning processes, ensuring compliance with safety standards
• Operate and maintain cleaning equipment, including dishwashing machines and waste systems
• Support kitchen teams with plate‑ups, equipment provision and service preparation
• Ensure adequate stock levels of clean equipment, utensils and supplies across all outlets
• Oversee the transportation, storage and organisation of kitchen equipment and service items
• Assist with recruitment, training and development of stewarding team members
• Provide coaching and guidance to ensure consistent performance and engagement
• Maintain cleanliness and organisation of back‑of‑house areas, including pot wash and storage rooms
• Ensure compliance with all health, safety, hygiene and food handling regulations
• Report maintenance issues, safety hazards and operational concerns promptly
• Maintain a professional approach and support a positive team environment

Core Competencies

We are seeking a proactive and dependable professional who demonstrates strong leadership and attention to detail. You should have:

• Proven supervisory experience in stewarding or kitchen operations, ideally within a luxury hotel environment
• Strong understanding of hygiene, sanitation and health & safety standards
• Ability to work efficiently in a fast‑paced, high‑volume environment
• Good organisational skills with the ability to manage multiple priorities
• Strong communication and interpersonal skills
• A hands‑on approach with a willingness to support operational tasks
• A proactive mindset, ensuring operational efficiency and cleanliness standards are maintained
• Impeccable personal presentation aligned with professional standards
• Physical capability to carry out the operational demands of the role

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Enhanced pension
• Life assurance
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide

Career Development

• Clear pathway for internal promotions and transfers
• Cross-department training to refine your craft and broaden your expertise
• Expert-led development programmes
• Continuous learning through structured programmes
• Premium e-learning platform access
• Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

• Private Medical Insurance
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
• Food & Beverage discounts across Marriott properties
• Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
• Vibrant social calendar with team events and engagement activities

*Terms and Conditions Apply

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

About the TeamCombining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.