Supports and maintains AWS and secure on-premise environments, including L3 production support, 24/7 on-call rotations, infrastructure automation, CI/CD pipelines, observability, databases, identity services, Kafka, incident management, and secure data replication. Works under senior guidance while contributing to deployments, change governance, technical debt reduction, testing, and continual service improvement.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we continue to deliver innovative digital services that matter.
Role Overview
We are looking for an AWS DevOps Engineer (SFIA Level 3 – Apply) with 4–5 years of experience to support and maintain our AWS and secure on-premise environments. You will work under the guidance of senior engineers, contributing to day-to-day operations, automation, and support activities, while building toward greater autonomy and ownership.
Preferred Tech Stack Expertise
- Cloud Infrastructure: AWS (EKS, RDS, Aurora, ElastiCache, Kafka, IAM)
- Secure Hosting: Exposure to air-gapped or government-secure environments (desirable)
- Container & Cluster Management: Docker, Kubernetes, Rancher, Jenkins, Helm
- Monitoring & Observability: Prometheus, Grafana, ELK Stack, Dynatrace
- Secrets & Identity Management: HashiCorp Vault, Keycloak
- CI/CD & DevOps Tooling: Jenkins, Git, ServiceNow, Trivy, Terraform
- Streaming & Messaging: Apache Kafka (foundational knowledge)
- Data Layers: PostgreSQL, Redis, RDLs
- Automation: IaC, pipeline build automation
- Scripting: Bash, Python, Groovy
Responsibilities
- Support the running and day-to-day maintenance of the AWS and secure on-premise environments to help ensure availability.
- Contribute to Level 3 (L3) production support and non-production environment maintenance, participating in 24/7 on-call support rotas.
- Follow and support security standards and the change and release governance model.
- Assist in building and maintaining infrastructure components such as event streaming (Kafka), databases (Aurora, RDS, Redis), identity management (Keycloak), and caching layers, under senior guidance.
- Support and help maintain CI/CD tooling and self-service developer pipelines for tenant teams.
- Assist in identifying and addressing technical debt, escalating to senior engineers or governance bodies where needed.
- Support efforts to increase automation, observability, and testing coverage across platform components.
- Work with internal/external platform and infrastructure teams to support scalable and resilient services, aligned with the product roadmap.
- Assist with platform deployments, incident/problem/change management, and continual service improvement activities (ITIL-aligned).
- Use ServiceNow (or its successor) to log and track changes, incidents, requests, and problem records.
- Assist with replication services and secure data flows (Impex, Threat, Kafka replication) under supervision.
Experience
- 4–5 years of experience in a DevOps/Platform Engineering or similar infrastructure role.
- Comfortable working within established processes and escalating appropriately, while developing toward more independent ownership of tasks.
- SC Clearance/Eligibility Required
Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
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