Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.
Our customers are already using us. Most of them aren't using everything they could. This role exists to change that.
You'll be our first Associate Director focused solely on global cross-sell, sitting inside Account Management and working across our full portfolio. There's no inherited playbook here: you're writing it. That means identifying where our broader payments and product suite solves problems customers haven't yet asked us to solve, and building the commercial motion to get those products adopted at scale.
This is a senior individual contributor role with real strategic ownership. If you want to build something from scratch and see the revenue outcomes land, this is it.
What you'll be doing:
Build the framework for how we identify, prioritise, and pursue cross-sell opportunities across our global account base. Own the outcomes end to end.
Represent PPRO's full product ecosystem in senior client meetings, executive reviews, and commercial negotiations.
Use account analytics, transaction data, and market intelligence to find cross-sell targets and move quickly when the picture changes.
Align Sales, Product, Marketing, Legal, and Regional Operations around shared account growth plans, without direct authority over any of them.
Share frameworks, deal learnings, and best practice with Account Managers to raise the commercial capability of the broader team.
Manage your portfolio with full ownership, knowing when to escalate and when to push through.
What you'll need to bring:
A track record of driving net-new revenue within existing enterprise accounts, not just winning new logos.
Experience in strategic sales, account management, or commercial partnerships in payments, fintech, or complex B2B environments.
Comfortable building structure in ambiguous situations. You don't need a process to exist before you can start.
Strong data instincts. You'll back your calls with numbers where they exist, and use sound judgement where they don't.
Proven ability to influence and align cross-functional, cross-regional teams at senior levels.
Fluent English; additional languages are a genuine advantage given the global scope of the portfolio.
Why PPRO? Why now?
Cross-sell at global scale is a high-priority, newly formed motion at PPRO. As the first person in this function, you'll have real latitude to define how it works, what it looks like, and what it delivers. The cross-sell strategy, the stakeholder map, and the revenue outcomes are all yours to shape.
PPRO London, England Office
48 Chancery Lane, London, United Kingdom, WC2A 1JF
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