Lead global commercial training strategy, design and delivery to enhance onboarding, sales capability, certification, sales methodology adoption and leadership effectiveness. Manage training teams; standardise processes, learning platforms and certifications; partner cross-functionally to align programmes with commercial priorities. Support localisation and travel up to 40%.
Global Commercial Training, Associate Director
Travel: Up to 40%
Travel: Up to 40%
Oxford Nanopore Technologies is seeking an experienced commercial training leader to drive the strategy, design and global delivery of training programmes that support our worldwide commercial organisation.
Reporting to the Director of Commercial Training, this role will lead scalable learning initiatives that enhance onboarding, sales capability, certification readiness, sales methodology adoption, leadership effectiveness and continuous commercial growth across regions.
Working cross-functionally with Sales Leadership, Commercial Operations, Product Management, Marketing, Customer Care, Technical Services, Global Support, HR and Digital teams, you will ensure training programmes align with business priorities and commercial strategy. You will also partner closely with the Manager – Technical Services Training to deliver a cohesive and scalable global training approach across technical, customer support and sales functions.
Key Responsibilities
Strategic Leadership
- Lead the global commercial training strategy aligned to commercial priorities.
- Identify capability gaps and drive commercial effectiveness initiatives.
- Establish KPIs and continuously improve training impact and performance.
Team & Programme Management
- Lead and develop training specialists and regional trainers as applicable.
- Oversee onboarding, certification, sales methodology, leadership and product training programmes.
- Ensure training content is scalable, consistent and aligned to business needs.
Cross-Functional Collaboration
- Partner with Commercial, Product, Marketing, Technical Services, Customer Care, HR and Commercial Operations teams to support global training initiatives.
- Work with regional teams to support rollout and localisation of training programmes.
- Collaborate closely and independently with the Manager – Technical Services Training to ensure a cohesive global commercial training approach.
Operational Excellence
- Standardise training processes, onboarding pathways and certification programmes globally.
- Support training resource planning, learning platforms and capability development initiatives.
- Travel internationally as required (up to 40%).
Experience
- 10+ years of commercial experience with a proven track record in sales, sales training, marketing and leadership.
- Experience working under pressure with minimal supervision in a highly matrixed sales and service environment.
- Experience working with integrated systems and CRM platforms.
- Experience working with research/life science departments highly preferred.
- Field sales management experience desirable.
Qualifications
- BSc degree (preferably in Life Sciences).
- Postgraduate study in a related field or an MBA is desirable.
Knowledge, Skills & Abilities
- Knowledge of the Life Sciences research market.
- Strong written and verbal English communication skills.
- Ability to communicate complex scientific concepts in an easy-to-understand way.
- Strong business acumen with the ability to work to timelines and budgets.
- Excellent organisational and teamwork skills.
- Strong negotiation skills.
- Local knowledge of best business practices.
Personal Attributes
- Confidence and tact.
- Positive, can-do attitude.
- Sound judgement and ability to work independently.
- Desire to challenge the status quo.
If you are passionate about developing commercial capability, driving organisational performance and building world-class global training programmes, we'd love to hear from you.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
#LI-Hybrid
#LI-RS1
Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
Similar Jobs
.png){kind=logo}
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Provide design, implementation, and full-stack lifecycle support for digital asset delivery systems; tune and optimize application performance; troubleshoot incidents and lead root-cause analysis; collaborate with DevOps to build monitoring and automation; write scripts and code to automate operations and participate in 24x7 on-call rotation.
Top Skills:
AiopsAnsibleAsperaAWSAzureChefDnsF5 LtmFirewallsGitGitGCPIpv4Ipv6JenkinsJIRALinuxNode.jsPerlPuppetPythonServicenow AgileSigniantSslTcp/IpTerraformUdp
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Provide SRE production support for digital asset delivery: design and implement systems, tune and troubleshoot performance, participate in incident analysis and remediation, develop monitoring with DevOps teams, and automate operations via scripting and CI/CD.
Top Skills:
AnsibleAsperaAWSAzureChefCi/CdDnsF5 LtmFirewallsGitGitGCPIpv4Ipv6JenkinsJIRALinuxNode.jsPerlPuppetPythonServicenow AgileSigniantSslTcp/IpTerraformUdp
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Partner with Enterprise Account Executives to build pipeline for complex customers through outbound prospecting, meeting-setting, and quota attainment. Collaborate with sales, marketing, partners, and operations to deliver value-driven messaging and personalized outreach via email, social, video, and calling. Use sales tech (SFDC, Gong, Outreach, LinkedIn Navigator) and develop deep customer understanding to qualify opportunities and provide excellent customer experience.
Top Skills:
GongLinkedin NavigatorOutreachSFDC
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
