Assistant, Rate Payment Managment

• Manage and process Business Rates payments on behalf of a diverse client portfolio. 

• Review rates bills, notices, and assessments to ensure accuracy and compliance. 

• Identify billing errors, overcharges, exemptions, reliefs, and savings opportunities. 

• Proactively reduce client liabilities through detailed analysis and investigation. 

• Schedule and process payments in line with client requirements and statutory deadlines. 

• Reconcile payment accounts and maintain accurate, audit-ready records. 

• Liaise with local authorities, clients, and internal stakeholders to resolve payment queries and discrepancies. 

• Support the preparation of client reports and payment summaries. 

• Maintain documentation in accordance with GDPR and company policies. 

• Collaborate with surveyors and analysts to support appeals, relief applications, and mitigation strategies. 

• Take ownership of your workload and contribute to revenue generation through the identification and delivery of client savings. 

• Support continuous improvement initiatives across payment processes, systems, and controls. 

Education and Experience: 

• Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field. 

• Strong analytical and problem-solving skills. 

• Excellent attention to detail and accuracy. 

• Ability to manage multiple priorities and deadlines in a fast-paced environment. 

• Strong communication and stakeholder management skills. 

• Proficiency in Microsoft Excel and other financial systems. 

• A proactive approach with accountability for outcomes and client service delivery. 

Preferred but not essential experience:

• Experience within a Local Authority Revenues Team. 

• Knowledge of UK Business Rates (NNDR) legislation and billing processes. 

• Experience working within a Property Tax consultancy, surveying practice, or corporate rates environment. 

• Understanding of rating assessments, reliefs, exemptions, and local authority billing processes. 

• Experience managing large property portfolios or payment programmes. 

Why Join Ryan? 

• Join a global, award-winning tax services firm. 

• Be part of a team that values ownership, accountability, innovation, and measurable impact. 

• Work with some of the UK's largest property investors, developers, occupiers, and corporate organisations. 

• Clear career progression and professional development opportunities. 

• Exposure to revenue-generating work and high-profile client portfolios. 

• Hybrid and flexible working arrangements. 

• Competitive salary and benefits package. 

• Collaborative, supportive, and high-performing team culture.