Applications Analyst

Salary - Competitive plus car allowance, pension scheme, and employee bonus

Location - Cannock (WS11) , with flexible and hybrid working

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Car allowance

• Yearly bonus scheme

• 25 days of annual leave 

• Access to our company pension scheme

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing:

• Identify any impediments affecting the delivery of applications and services.

• Resolve issues in a timely manner to minimise downtime.

• Troubleshoot areas of poor performance and identify an effective resolution.

• Contribute to the planning and testing of the IT service plans.

• Support the activities of problem, change and release management.

• Assist with the transition of applications.

• Support stakeholders and share best practice methods

What we’re looking for:

• Experience supporting one or more business critical SAAS applications (Software as a service).

• Understanding of incident, problem, change and release management processes.

• Knowledge of the ITIL Service Management framework.

• Stakeholder management skills.

• Knowledge of key applications, including Workday is desirable

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.