Application Engineer

Job Description:

Location: On site in Aldermaston

Level of clearance: DV

Due to Security clearance requirements candidates must be UK National/British passport holders/single nationality/resided in the UK for 10 years.

About DXC

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com

The role:

An opportunity has arisen within the DXC Application Service line to join an Application development team, working on exciting application upgrade projects for a highly prestigious UK based blue chip client working on cutting edge solutions within the manufacturing sector. 

• Undertake service management and enhancement activities involved in the ongoing delivery of Application Management.

• Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change and enhancement of existing application installations in accordance with contractual terms and conditions and established technical standards such as CMMI and ISO.

• Engage in and provide support for transition/transformation efforts.

• Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL).

• Manage the technical/service relationships: between the company and the customer, between the company and subcontractors/vendors, or among various company internal organizations.

• Work with the key customers, and/or internal businesses/end user representatives (e.g., Account Executive and the Account Delivery Manager) to retain customers and build the business.

Day to day tasks:

• Working with the PM and client to successfully deploy the new versions of the application

• Engaging with the vendor if any issues arise

• Stopping/starting the application

• Deploying files on windows and UNIX servers

• Deploying files in WebLogic

Responsibilities:

• Apply technical and business knowledge to solve application issues that are critical or high-risk. Independently integrate technical knowledge and business understanding to create superior solutions for the company and for customers.

• Identify, manage, and lead escalations via established processes.

• Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.

• Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer needs. May lead or participate in a Change Advisory Board.

• Oversee configuration management processes, resolve issues, and implement processes to improve efficiencies.

• Work as part of a global, and/or multi-functional team. Lead teams which address operational processes and policies in work area. Seen as a resource and may mentor less experienced team members within the team in one or more technical- /operational policies/standards or business areas. Is a trusted advisor inside and outside the team/technology area.

Requirements:

• Strong understanding of applications development

• Experience of working in both WINTEL and UNIX operating systems

• Shell scripting

• Vi editor or similar UNIX editing tools

• Updating and running windows batch files

• ORACLE WebLogic

• ORACLE FUSION

• Powershell scripting

• ITIL foundation level Certified.

• Knowledge of ISO20000.

Training and knowledge transfer will be provided in the client specific environment set up.

What we offer:

DXC provide a comprehensive Flex benefits scheme including investment in development, Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.